BMW of Cincinnati North

Prompt Tires I wanted were ordered by my service advisor who also scheduled my appointment and had a loaner car waiting for me. When service was complete my Tires I wanted were ordered by my service advisor who also scheduled my appointment and had a loaner car waiting for me. When service was complete my advisor called me and when I arrived my car was ready. Car was cleaned almost to the level of detailing which was an added bonus. More

BMW North The staff is always give excellent, professional and courteous service. I might also add that the breakfast treat is also a wonderful touch. They trea The staff is always give excellent, professional and courteous service. I might also add that the breakfast treat is also a wonderful touch. They treat you wonderful. More

Great Experience The sales and finance team were great to work with on my BMW 320i Drive. They were respectful and courteous to my wife and I. They answered our ques The sales and finance team were great to work with on my BMW 320i Drive. They were respectful and courteous to my wife and I. They answered our questions. They worked with us to get a great deal. They went over all of the features of the car and made sure were were comfortable with the BMW 320i before we left the dealership. More

They made buying a car what it should have been; fun. I was a first time car buyer, and when your first car you're looking at is a BMW, it gets a little daunting. I did what any other millennial would d I was a first time car buyer, and when your first car you're looking at is a BMW, it gets a little daunting. I did what any other millennial would do and started online when I found a car I liked. I ended up texting the dealership about the car, which led to an appointment with a gentleman named Clay. I believe he is also in charge of online sales as well. He was formal, polite, and hospitable. When we first met, he asked me what I'm looking for in a car, and came up with a few options at various price points and just like that I was on the road test driving some cars. Now unfortunately I didn't qualify for the first car I was eyeing due to my new credit, so he and a gentleman named Tony worked with various banks to qualify me for a loan. I even did some searching on my own, and their rate was better than anything I've found AND they even offered to refinance! Clay made the entire experience fun. He says "That's how it should be" and it resonated with me the entire time. It was fun, and it wasn't intimidating. I never felt like I was being cheated out of anything nor did it feel like the stereotype of what car dealerships are like. If I knew anyone in the market, I would recommend Clay every time. 10/10 More

Found the car I wanted right away When I decided to get a convertible, BMW North had exactly the car I was looking for. I had previously purchased a car from Brad and he was easy to d When I decided to get a convertible, BMW North had exactly the car I was looking for. I had previously purchased a car from Brad and he was easy to deal with again. Love the car! More

Excellent through and through Always gives straight answers to questions, never an up-sell and thoroughly knows product. Always ready to accommodate my schedule and a joy to work w Always gives straight answers to questions, never an up-sell and thoroughly knows product. Always ready to accommodate my schedule and a joy to work with. Very positive person!!! More

Navigation Needed my navigation system fixed.. made the appointment..showed up got a loaner..they called me to let me know what was wrong an about how long it wo Needed my navigation system fixed.. made the appointment..showed up got a loaner..they called me to let me know what was wrong an about how long it would take..just that easy..always very friendly an fast..even the guy in the entrance.. But, not really sure why things in the vehicle need to be messed with..seats were moved shade for sub roof was closed..temp was dialed down to 60 degrees..but they did wash it..an Dana was an is always very helpful..not sure what you are paying her but she should get a raise.. More

Always a great experience An excellent dealership with outstanding service. The service managers are ALWAYS friendly and professional. Wouldn't take my car anywhere else. Just An excellent dealership with outstanding service. The service managers are ALWAYS friendly and professional. Wouldn't take my car anywhere else. Just a terrific experience. More

It’s always a pleasure Efficient service, highly professional staff, made to feel special; no-hassle experience - it’s always a pleasure to visit this dealership. And I’ll g Efficient service, highly professional staff, made to feel special; no-hassle experience - it’s always a pleasure to visit this dealership. And I’ll give a shout out to Jeff Page - thanks! More

No hassel sale ! Brad was laid back. No pressure at all. We got a nice car at a fair price. Key chain and plates were a nice touch. Brad was laid back. No pressure at all. We got a nice car at a fair price. Key chain and plates were a nice touch. More