BMW of Cincinnati North

Great Experience Live in Michigan and made the trip to Cincinnati after email communication with Clay. He was easy to work with and extremely patient with answering qu Live in Michigan and made the trip to Cincinnati after email communication with Clay. He was easy to work with and extremely patient with answering questions, offering advice, and providing insight. Was able to test drive the vehicle and decided this is the dealership I want to work with. Amazing, professional, and trustworthy experience! More

My First Visit I just started working close to your dealership and I though to give it a try for the first time and bring my car to your dealership; as I have been t I just started working close to your dealership and I though to give it a try for the first time and bring my car to your dealership; as I have been taking my BMWs to another dealership. So, my first experience was just friendly and customer focused . Much appreciated. I also liked my initial interaction using chat via internet and working on line to make the appointment Thank YOU More

Great Experience! Brian Williams and his sales manager Norm were awesome to work with. They were knowledgeable, honest and most importantly fair. I will be back to BM Brian Williams and his sales manager Norm were awesome to work with. They were knowledgeable, honest and most importantly fair. I will be back to BMW of Cincinnati North when it's time for our next car. More

Very gracious. I had a very happy experience. Mr. Bonner took me for my test drive and was very knowledgeable and patient. When we noticed a wheel rim problem he was I had a very happy experience. Mr. Bonner took me for my test drive and was very knowledgeable and patient. When we noticed a wheel rim problem he was right on it and I had an appointment ready to take care of it. More

Cute car at a great deal! I called about a cute BMW 1 series I found on autotrader. It seemed too good to be true! My first concern was had it been smoked in as I am severely I called about a cute BMW 1 series I found on autotrader. It seemed too good to be true! My first concern was had it been smoked in as I am severely allergic to cigarette smoke. It was towards the end of the day and the person I spoke to contacted Greg (who ended up being my sales person) to find out more anout the car. They immediately called me back and gave me very encouraging details including that the car had not been smoked in. The car I was interested in had originally been sold by this dealership and the owner brought it back the trade for a new BMW from the same dealership which I felt was encouraging. Greg knew a complete history on the car and was able to provide me a lot of information enough so that I wanted to see it. I came in the next day drove the car we started talking numbers and within one days time I drove out of here with my adorable BMW one series. I love my car and I loved working with everyone at BMW north but Greg made the process especially enjoyable and was easy to deal with. I highly recommend you see Greg Sewell if you are looking for a car. More

Certified Pre-Owned Purchase Everything went great and no surprises. Walked me through the features of the car and encouraged me to call or stop back for any questions. Great ex Everything went great and no surprises. Walked me through the features of the car and encouraged me to call or stop back for any questions. Great experience and a great car. More

BMW North Really the comparison in service between BMW North and the BMW Store is like night and day. The BMW store is less than a half mile from my house, but Really the comparison in service between BMW North and the BMW Store is like night and day. The BMW store is less than a half mile from my house, but I would rather drive across town because of the excellent service and quality I get from BMW North! Thanks, always. JGR More

Purchase of a CPO BMW I drove from Wisconsin to purchase a certified pre-owned BMW because BMW of Cincinnati North had one with the options that I wanted. The car was in g I drove from Wisconsin to purchase a certified pre-owned BMW because BMW of Cincinnati North had one with the options that I wanted. The car was in great condition, ready for me to test drive, just as promised. Worth the drive! More

Service I had a great experience with the service department although I am disappointed with the change to no longer give loaner vehicles for shorter service I had a great experience with the service department although I am disappointed with the change to no longer give loaner vehicles for shorter service appointments. One of the reasons I have kept coming to BMW of Cincinnati North was the policy of giving vehicles while my BMW was being serviced no matter how long the appointment. This was extremely convenient for me and allowed to me to drop my vehicle off without missing time from work. I cannot afford to wait one or two hours for my BMW to be serviced and am extremely disappointed in this new policy. I hope this policy will be revisited as I feel this is penalizing loyal customers like myself who did not abuse the use of loaner vehicles. More

Great experience! I'm 56 years of age I have purchased a lot of vehicles over the years and this is the best dealership I have purchased a vehicle from. I live in st. L I'm 56 years of age I have purchased a lot of vehicles over the years and this is the best dealership I have purchased a vehicle from. I live in st. Louis mo. So I had to drive 400 mile to purchase this vehicle. Greg Sewell was the sales person I worked with. He is a very kind man which made the hole transaction VERY pleasant! from start to finish. The hole team was great to me, from offering me beverages and lunch. Jonathan from finance made that part of the transaction fast and pleasant, Aatir Barlas is very helpful on explaining the BMW i3 functions when I was there and on the phone with items on the i3 that I can not figure out myself. And there was a sales person who's name I do not remember he was helpful also in explaining i3 because he also own a black i3. Thanks to everyone who made buying a BMW i3 a truly wonderful transaction!. thanks again Greg. Sincerely Jeff A. More