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BMW of Cincinnati North

Cincinnati, OH

4.6
1,166 Reviews

105 W Kemper Rd

Cincinnati, OH

45246

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1,166 Reviews of BMW of Cincinnati North

November 20, 2020

Our first experience buying a BMW with this dealership was outstanding overall. Brad Schultz was a very knowledgeable and pleasant to work with. We have purchased BMWs at three other dealerships and BMW o More

by brnorm23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Schultz, Jordan Clatterbuck
Nov 25, 2020 -

BMW of Cincinnati North responded

Thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing BMW of Cincinnati North! Sincerely, The BMW of Cincinnati North Team

November 19, 2020

My virtual experience was very accommodating due to the service of Mr. Brad Schultz. He made the process easy and I am thankful to him and the entire team. More

by Michaelgiless
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Schultz
Nov 24, 2020 -

BMW of Cincinnati North responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The BMW of Cincinnati North Team

November 07, 2020

I would like to start by saying I received OUTSTANDING customer service from Brad Schultz from the moment I inquired about the vehicle online, up until the day I purchased the vehicle. Brad took the time More

by vernaeellis1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Schultz
Nov 12, 2020 -

BMW of Cincinnati North responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, The BMW of Cincinnati North Team

Nov 12, 2020 -

vernaeellis1 responded

I will definitely reach out to you, and make the 1 hour trip to your service department in the future! Thanks again for your outstanding customer service!

October 08, 2020

I had a 40k service. They said they checked everything according to protocol. We went on a trip to North Carolina from Ohio 3 weeks later. The coolant had a low warning sign in Tennessee in the misdle o More

by Janise
Recommend Dealer
No
Employees Worked With
Tim Gabbard
Oct 12, 2020 -

BMW of Cincinnati North responded

We appreciate you taking the time to share your experience with our dealership. We would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Sincerely, The BMW of Cincinnati North Team

September 18, 2020

I had the pleasure to buy my last BMW (a like-new used 435i) from BMW of Cincinnati North and the whole experience was super positive and pleasant for two reasons: 1. The person I mainly dealt with, Jeff More

by Georgios K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Robinson
Sep 21, 2020 -

BMW of Cincinnati North responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The BMW of Cincinnati North Team

September 04, 2020

This location is awesome. My wife and I purchased a certified used vehicle here and our customer service rep Brad Schultz was great. He found us our perfect car. It was in our price range and something More

by alyle0629
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Schultz
Sep 09, 2020 -

BMW of Cincinnati North responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The BMW of Cincinnati North Team

August 31, 2020

Brad Schultz was an absolute pleasure working with on our purchase. He was straightforward with everything and kept the process fast and painless! Would highly recommend working with him, and will be back in More

by Kaylavanwinsen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Schultz
Sep 03, 2020 -

BMW of Cincinnati North responded

Thank you for taking the time to share with us! The goal of the BMW of Cincinnati North team is to ensure a painless and enjoyable purchasing process for each of our customers. We're happy to read that you found what you wanted in such a timely manner. Please remember that we're always here to assist you with any future auto needs! Sincerely, The BMW of Cincinnati North Team

August 31, 2020

The professionalism and customer service I was given was outstanding, Brad Schultz was easy to communicate with and very accommodating. As I have only ever driven a Honda; this was a big step up... Brad, w More

by calebdenny93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kaitlin Kelly , Brad Schultz
Sep 03, 2020 -

BMW of Cincinnati North responded

Thank you for writing about your visit with us, and congratulations on your new BMW! Brad is an asset to BMW of Cincinnati North, and it is encouraging to hear he impressed you by delivering our trademark service. Thank you for your recommendations. Sincerely, The BMW of Cincinnati North Team

June 28, 2020

Brad was extremely helpful and helped me find the car I wanted. This is my second vehicle from BMW of Cincinnati North and I can't imagine purchasing or leasing a BMW anywhere else. More

by K.Copelin
Recommend Dealer
Yes
Employees Worked With
Brad Schultz
Jul 01, 2020 -

BMW of Cincinnati North responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The BMW of Cincinnati North Team

June 14, 2020

Brad Schultz was a great representative of your company! Brad was Professional, Knowledgable and took the time to make sure my questions were all addressed.i am a convert from the BMW store:) Laura Hinkel More

by LAURAHINKEL
Recommend Dealer
Yes
Employees Worked With
The Genius and the internet sales MGR., Brad Schultz
Jun 16, 2020 -

BMW of Cincinnati North responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, The BMW of Cincinnati North Team

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