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BMW of Clear Lake

Webster, TX

Overview
Reviews
Vehicles
4.7
336 Reviews
Call Dealership (281) 557-7000

15943 Gulf Fwy

Webster, TX

77598

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Showing 336 reviews

October 04, 2023

Our service advisor, David, was excellent keeping us advised of progress and answering all our questions More

by Mark.crispi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Tyson
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Oct 24, 2023 -

BMW of Clear Lake responded

It's fantastic to hear that you had a great experience and that David provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
October 03, 2023

Great customer service and highly recommend this dealership. Very friendly and no haggle pricing. I was in and out quick More

by abidq
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trae and darnell
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Oct 24, 2023 -

BMW of Clear Lake responded

Thank you for your feedback! It's wonderful to hear that you experienced great customer service at BMW of Clear Lake and that you found the no-haggle pricing, friendliness, and quick service to be to your satisfaction. We appreciate your business. We look forward to assisting you in the future.

Helpful
October 03, 2023

Choosing a dealership is all about service. Chip is the best service manager I have worked with. More

by bdsovine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chip Chappee
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Oct 24, 2023 -

BMW of Clear Lake responded

Service is indeed a key factor when choosing a dealership, and it's wonderful to hear that Chip, the service manager at BMW of Clear Lake, has provided you with excellent service. Building a positive and trusted relationship with a service manager can make all the difference in your overall automotive experience. We appreciate your business. We look forward to assisting you in the future.

Helpful
September 27, 2023

Very professional and friendly! No hassle and no fuss! Highly recommend this dealership! You woll not be disappointed! More

by jrwalker51
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Watson, Brian Smith
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Oct 24, 2023 -

BMW of Clear Lake responded

It's wonderful to hear that BMW of Clear Lake provided you with a professional and friendly experience without any hassle or fuss. Your recommendation speaks volumes, and it's clear that you had a positive experience with us. We appreciate your business. We look forward to assisting you in the future.

Helpful
September 27, 2023

Slimy and underhanded! ! They charged us for an item that originally was on the car and the upped the price of an item we had agreed to purchase at a much lower price!! Do n More

by Sanders
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Trong
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Helpful
September 27, 2023

Shaona was great to work with . Great service . Anthony the finance manager was great to work with too More

by MK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Creacy
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Oct 24, 2023 -

BMW of Clear Lake responded

It's wonderful to hear that Shaona and Anthony provided you with great service and were great to work with at BMW of Clear Lake. A positive experience with both the sales and finance teams can make the car-buying process more enjoyable and smooth. We appreciate your business. We look forward to assisting you in the future.

Helpful
September 25, 2023

Joey Lane took the time to see what he could teach me about my car. I know very little. It is very rare that someone cares so much about doing a great job that they give the customer MORE than they expec More

by C.trevino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Lane
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Sep 26, 2023 -

BMW of Clear Lake responded

Ensuring your satisfaction is our ultimate goal and we are pleased to know that Joey provided a great experience for you! We appreciate your business and Five Star review! It would be our pleasure to have the opportunity to assist you again.

Helpful
September 24, 2023

Great customer service, from start to finish. Vehicle checkout from technicians with video and explanation of items needing attention. Loved the whole experience. More

by marcelino.martinez1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerardo Garcia
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Sep 26, 2023 -

BMW of Clear Lake responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
September 22, 2023

My experience was excellent. Chip Chappee was very helpful. He outlined what was going to happen, time needed and cost. Everything went according to Chip’s plan. More

by Msully52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chip Chappee
Report | Print
Sep 26, 2023 -

BMW of Clear Lake responded

We are thrilled that Chip provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

Helpful
September 19, 2023

Harry Fernandez has been my advisor for many years. He’s the reason why I’m still a BMW owner. Dr. Gracia More

by lgracia40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harry Fernandez
Report | Print
Sep 22, 2023 -

BMW of Clear Lake responded

It's wonderful to hear that Harry has been your advisor for many years and has played a significant role in your decision to remain a BMW owner. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
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