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BMW of Clear Lake

Webster, TX

Overview
Reviews
Vehicles
4.7
336 Reviews
Call Dealership (281) 557-7000

15943 Gulf Fwy

Webster, TX

77598

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Showing 336 reviews

August 25, 2023

Staff is very competent and they listen so they can understand what needs to be done to the vehicle. More

by Cacurran1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Creacy
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Aug 26, 2023 -

BMW of Clear Lake responded

It is always such a pleasure to hear when we have met the expectations of our clients and we are so pleased that we were able to provide you with an exceptional service experience. It will be our pleasure to assist you again with any automotive services you may have in the future. Thank you for choosing BMW of Clear Lake, we appreciate your business!

Helpful
August 24, 2023

Omar Reyna, with BMW of Clear Lake, has shown me the absolute best customer service I could ever imagine, every single time my car has needed service. I wouldn’t think of using any other service advisor More

by fossilfynder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Reyna , Jason Creacy
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Sep 10, 2023 -

BMW of Clear Lake responded

We are very pleased to hear that we could provide you with an exceptional service experience! It is also great to hear that Omar went beyond to help meet your expectations. We look forward to the opportunity to assist you again in the future!

Helpful 1
August 22, 2023

Great communications from service manager from drop-off to payment and pickup. Seamless, professional teamwork!!! More

by getzapt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph , Jason Creacy
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Aug 25, 2023 -

BMW of Clear Lake responded

Thank you for your kind words for our staff! We are very happy to hear that we were able to provide you with an enjoyable experience!

Helpful
August 18, 2023

Both the BMW dealership and particularly my service advisor has done an excellent job with my vehicle. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Strehl
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Aug 26, 2023 -

BMW of Clear Lake responded

We are excited to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

Helpful
August 18, 2023

Great customer service even when I was THE worst customer. Heather was so patient and very empathetic. She was genuinely kind and understanding. More

by Saramire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather
Report | Print
Aug 23, 2023 -

BMW of Clear Lake responded

Saramire, ensuring your satisfaction is our ultimate goal and we are pleased to know that Heather provided a great service experience for you! We appreciate your business and Five Star review! It would be our pleasure to have the opportunity to assist you again.

Helpful
August 17, 2023

First time visiting the BMW of Clear Lake. Great looking facility and superb customer service. More

by Eddie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Reyna
Report | Print
Aug 26, 2023 -

BMW of Clear Lake responded

Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

Helpful 1
August 16, 2023

Clean and orgazed drop off and pickup and the service advisor made my wait stress free. More

by gene.crawley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gererdo
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Aug 26, 2023 -

BMW of Clear Lake responded

We are excited that we provided you with an exceptional service experience! We appreciate your business! We look forward to the opportunity to assist you again in the future.

Helpful
August 15, 2023

Excellent service and great customer service. Cust Ser Rep Harry Fernandez, know very well how to go an “extra mile” and get customer satisfaction More

by buddyoviol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harry Fernandez , Jason Creacy
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Sep 06, 2023 -

BMW of Clear Lake responded

Thank you for your kind words for our staff, we appreciate it!

Helpful
August 14, 2023

I’ve bought several cars from this dealership. It has always been a first rate experience. And the service department has always taken care of us with great customer service. More

by David.McCarthy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachel Keefer & Cheryl Simmons, Joshua Rucker
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Sep 09, 2023 -

BMW of Clear Lake responded

Congratulations on your new vehicle! BMW of Clear Lake appreciates your kind words! We are grateful for your patronage. We look forward to having the pleasure of serving you again!

Helpful 1
August 14, 2023

I came to get my car serviced and had the pleasure to be assigned to Omar. He was very knowledgeable and gave me the best experience I’ve had with this location! I will surely request him every time !! More

by brittney_alexander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar in the service department
Report | Print
Sep 16, 2023 -

BMW of Clear Lake responded

We are very pleased to hear that we could provide you with an exceptional service experience! It is also great to hear that Omar went beyond to help meet your expectations. We look forward to the opportunity to assist you again in the future!

Helpful 1
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