BMW of Clear Lake

destinee was quick to get my car in and out i was very pleased. it was an expected flat tire but she got me in and out! thanks! pleased. it was an expected flat tire but she got me in and out! thanks! More

BMW of clear lake was an excellent experience from start to finish. Easy transaction and superb customer service to finish. Easy transaction and superb customer service More

Excellent communication and very good service. I was surprised to even get my car back 1 day before expected I was surprised to even get my car back 1 day before expected More

1st visit was good. Consultant was attentive. Quoted me a great deal on oil change for the next 3 years Consultant was attentive. Quoted me a great deal on oil change for the next 3 years More

My service writer Jessica was fantastic. She kept in touch while my vehicle was being serviced and a let me steps being performed. She's GREAT!!! She kept in touch while my vehicle was being serviced and a let me steps being performed. She's GREAT!!! More

Adrian was a great, no pressure salesman. Had great interaction with Trey and Nate. Highly recommend asking for Adrian if you are in the market for a new vehicle. Had great interaction with Trey and Nate. Highly recommend asking for Adrian if you are in the market for a new vehicle. More

My visit with David Tyson, my service manager, was outstanding. He walked me through everything that needed to be done, pointed out some coupons I didn’t even know about, and ended up saving me some m outstanding. He walked me through everything that needed to be done, pointed out some coupons I didn’t even know about, and ended up saving me some money. The cost was right in line with what I’d pay at an outside shop, but I get the peace of mind knowing it’s all handled by BMW mechanics. Even better, their tire prices actually beat Discount Tire, and they got everything done in one go. I could’ve taken a free loaner, but the lounge was really nice, so I stayed, got some work done, and waited while they took care of the car. Overall, great experience all around — I’d definitely recommend their service department and especially David Tyson! More

Initially, service was great. However, I went to pick up my vehicle, and I saw it sitting up front as the young lady told me it would be so I went over and started examining it an However, I went to pick up my vehicle, and I saw it sitting up front as the young lady told me it would be so I went over and started examining it and touching on my tires. As I was doing this an employee came outside and aggressively yelled "ma'am what are you doing?" As if I'm just randomly touching a vehicle. As a young mother, and minority I'm doing well for myself and I worked very hard so his judgement and treatment of me really bothered me and my boyfriend who was on the phone when it happened. No apology was provided. He didn't ask me if I needed assistance, or even properly greet me. He realized that it was my vehicle. He proceeded to laugh with Jessica, and walked away. Shot my whole experience. I want a follow up call and not a placation. More

Appreciate the high level of service and excellent communication from my service advisor (Jessica). Definitely recommend communication from my service advisor (Jessica). Definitely recommend More

Great service center. Luis is the best. He communicates regularly to keep you abreast of your service status and demonstrates a high level of integrity. Luis is the best. He communicates regularly to keep you abreast of your service status and demonstrates a high level of integrity. More