BMW of Columbus

Jackie is amazing! My mother has purchased numerous vehicles from Jackie since 1996 and always had EXCEPTIONAL service! Jackie was just as kind and helpful as she is wit My mother has purchased numerous vehicles from Jackie since 1996 and always had EXCEPTIONAL service! Jackie was just as kind and helpful as she is with my mom. Thank you Jackie!!!! More

Service Provided Mr. David Bass was exceptional in my first experience with BMW with getting my car serviced. He got me into service in no time listened to what I need Mr. David Bass was exceptional in my first experience with BMW with getting my car serviced. He got me into service in no time listened to what I needed completed and had me out in no time. He is a great senior service manager and I would definitely recommend him for future services. More

Fantastic Thanks guys! Fantastic work as usual. I will continue to get service done with you in the future. Well worth the investment have the proper job done! Thanks guys! Fantastic work as usual. I will continue to get service done with you in the future. Well worth the investment have the proper job done! More

They were very friendly and professional My salesperson was awesome. Knowledgable of everything. Very patient and persistent in helping me get what I needed done. He went above and beyond to My salesperson was awesome. Knowledgable of everything. Very patient and persistent in helping me get what I needed done. He went above and beyond to ensure quality service More

Alignment if 128i Discovered crack in wheel, result of accident not previously identified. Hopellyindurance will pay for repair. Tire condition was not safe to drive Discovered crack in wheel, result of accident not previously identified. Hopellyindurance will pay for repair. Tire condition was not safe to drive SA explained issue and arrangements made to bring car back for repair. More

Customer Service In many cases customer service is NOT consistent...it’s either good one visit and bad the next. I am truly happy to say that Mrs. Carrie Ellis is extr In many cases customer service is NOT consistent...it’s either good one visit and bad the next. I am truly happy to say that Mrs. Carrie Ellis is extremely consistent in providing great customer service...ALWAYS FRIENDLY...ALWAYS NICE...ALWAYS KNOWLEDGEABLE. It is truly the only reason that I visit...for service...I originally was going to Atlanta for service (Global Imports) and other needs after such a terrible buying experience with the sales team at BMW Columbus. Nevertheless, Carrie Ellis changed me partially. I highly recommend service with BMW of Columbus, but definitely would not recommend anyone buy a vehicle there. More

First service Carrie was great! I appreciate her fast, friendly service. She was professional and courteous, and helped me take care of everything. She explained wh Carrie was great! I appreciate her fast, friendly service. She was professional and courteous, and helped me take care of everything. She explained what was needed for this service visit and made sure I had all that was necessary. More

Awesome Wesley in service is the Man. I’ve been going to BMW in Atlanta because of a bad experience with a BMW employee in Columbus. But thanks to Wesley Iam back home again. Wesley was ki I’ve been going to BMW in Atlanta because of a bad experience with a BMW employee in Columbus. But thanks to Wesley Iam back home again. Wesley was kind, understanding and helpful in my bad situation. Thanks Wesley I am proud to say I am back home again More

Awesome service with great service folks Awesome friendly service on my 430i BMW. FAST SERVICE; nice clean loaner. Answered questions I inquired about. Thomas Wright was very friendly and he Awesome friendly service on my 430i BMW. FAST SERVICE; nice clean loaner. Answered questions I inquired about. Thomas Wright was very friendly and helpful with questions and demonstrated superb technology instructors with me on my car. 😁 More

Awesome Service! Carrie was super courteous and genuine during our interactions! I will definitely recommend her and the dealership to anyone seeking service for their Carrie was super courteous and genuine during our interactions! I will definitely recommend her and the dealership to anyone seeking service for their bmw! Cheers More