BMW of Columbus

To The Rescue The fuel pump on my 2010 535i failed on a trip from Atlanta to the Panhandle. Columbus BMW was the nearest dealership. Called directly and they helped The fuel pump on my 2010 535i failed on a trip from Atlanta to the Panhandle. Columbus BMW was the nearest dealership. Called directly and they helped me secure a tow and a rental, so I was able to continue on my trip. Repaired the vehicle timely and picked it up on the return trip. First class service. More

Service Kept me informed. Cleaned the car well Brought it in for the air bag replacement and look at the TPM this as way too long to bother with Kept me informed. Cleaned the car well Brought it in for the air bag replacement and look at the TPM this as way too long to bother with More

So far, so good My 2017 X1 sprung a spontaneous oil leak so I called BMW of Columbus and they advised me to call Roadside Assistance to have it towed in. Although Ro My 2017 X1 sprung a spontaneous oil leak so I called BMW of Columbus and they advised me to call Roadside Assistance to have it towed in. Although Roadside Assitance was a nightmare, service at BMW Columbus was excellent. Not only did they diagnose the problem as a problem with the oil drain plug seal, they fixed it (well, so far, so good), they washed and vacuumed my car and even delivered it to me 38 miles away. David Bass in the Service Department is a great ambassador for your dealership and so is the nice lady named Jan who returned my car to me. Now, I am hopeful that my car develops no new problems More

Outstanding This was my third third vehicle purchase from the dealership and they still offer the best customer service experience. You feel like part of the fami This was my third third vehicle purchase from the dealership and they still offer the best customer service experience. You feel like part of the family. More

My vehicle was towed to the dealership; would n'r get gas I 've given such high ratings because of the continuous excellent, all service that I've rec'd over the yrs on my bmw 330ci. I 've given such high ratings because of the continuous excellent, all service that I've rec'd over the yrs on my bmw 330ci. More

Great service I came to BMW of COLUMBUS to have my 2010 650i drivers side headlight assembly replaced. The job took about a day and the repair was done to satisfact I came to BMW of COLUMBUS to have my 2010 650i drivers side headlight assembly replaced. The job took about a day and the repair was done to satisfaction. The cost of repair was covered under my vehicle warranty. Overall I have no complaints. More

The experience was geat. The experience was wonderful. The Service Rep was familiar to me and dealing with him is consistently pleasant. He went beyond to ensure my satisfact The experience was wonderful. The Service Rep was familiar to me and dealing with him is consistently pleasant. He went beyond to ensure my satisfaction. More

Replace rotars and brake pads for my X3 Service rep was very courteous and prompt. He did, however, forget to check my “reverse lamp”. So I have to make another trip for service. Service rep was very courteous and prompt. He did, however, forget to check my “reverse lamp”. So I have to make another trip for service. More

Jackie Waters is THE best It is always a pleasure doing business with the folks at BMW of Columbus. Jackie is my favorite. She rocks. Very easy to work with. It is always a pleasure doing business with the folks at BMW of Columbus. Jackie is my favorite. She rocks. Very easy to work with. More

Professional The people were courteous and professional. I'm forgot what person's name but he spoke to us comprehensively and told us everything we needed to know The people were courteous and professional. I'm forgot what person's name but he spoke to us comprehensively and told us everything we needed to know. More