BMW of Crystal Lake

Great deal and fantastic buying experience. Everything was taken care of professionally and all questions we’re throughly answered.. Thanks to Bill Black , Michelle and Heather. was taken care of professionally and all questions we’re throughly answered.. Thanks to Bill Black , Michelle and Heather. More

Great no-hassle experience buying a used vehicle from Anderson BMW of Crystal Lake. No hidden fees or anything to worry about. Would definitely come back here again. Anderson BMW of Crystal Lake. No hidden fees or anything to worry about. Would definitely come back here again. More

Crystal Lake BMW is a delight to work with. They are very professional yet very friendly and engaging. They make the car buying experience fun and exciting. professional yet very friendly and engaging. They make the car buying experience fun and exciting. More

Everyone was so nice and easy to work with!! I hate the car buying process which is why I had my last car for 8 years....their friendliness is why I decided to stick with this dealership! Jordan and Heath car buying process which is why I had my last car for 8 years....their friendliness is why I decided to stick with this dealership! Jordan and Heather did an awesome job, and found me exactly what I wanted!!! More

Awesome, friendly, knowledgeable staff. Was looking for a specific rare color combo BMW X5 and they had it. Took it home, very happy with the purchase. Would definitely recommend to a friend. Thanx guys!!! specific rare color combo BMW X5 and they had it. Took it home, very happy with the purchase. Would definitely recommend to a friend. Thanx guys!!! More

Bmw of crystal lake made purchasing my car really easy,Dan and julian were just great in our purchase Thanks guys for treating us fairly easy,Dan and julian were just great in our purchase Thanks guys for treating us fairly More

This was the best dealership experience our family has ever had. All of the employees we worked with were super welcoming and helpful. Our salesman, Julian, was pretty laid back and let us drive whichever ever had. All of the employees we worked with were super welcoming and helpful. Our salesman, Julian, was pretty laid back and let us drive whichever car we wanted without making us feel pressured. Thanks to the excellent staff, we found our dream car. More

Great buying experience Came in to look at certified BMW they had on their lot, ended up buying it. Salesman Jordan was excellent to work with. Never felt pressured or manipu Came in to look at certified BMW they had on their lot, ended up buying it. Salesman Jordan was excellent to work with. Never felt pressured or manipulated at anytime during the process. He answered all questions honestly and the pricing was straight forward, without the normal dealership song and dance. Got a fair price on our trade and bought the car we were looking for. Their dealership may be smaller then most Bmw dealers, but I prefer the better pricing and personal service then all the frills you end up paying for in hidden up charges . More

A no nonsense transaction! No cheesy tactics here. Dan and Michelle were highly professional and a pleasure to deal with. I would recommend this dealership to anyone who may have had a less than desirable and Michelle were highly professional and a pleasure to deal with. I would recommend this dealership to anyone who may have had a less than desirable experience elsewhere. More

Exceptional customer service from a knowledgeable and enthusiastic staff. I searched nationwide for this car and drove 4 hours from out of state. I wish they were closer so I could return for routine ser enthusiastic staff. I searched nationwide for this car and drove 4 hours from out of state. I wish they were closer so I could return for routine service. 10/10 More