BMW of Dallas

sales staff was an excellent and kind. and my buying experience was so good from start to finish. i will recommend the dallas of bmw dealership when i find a future buyer. and my buying experience was so good from start to finish. i will recommend the dallas of bmw dealership when i find a future buyer. More

great team, extremely fair in negotiations and helpful on the intro to the new ride. May thanks guys! the intro to the new ride. May thanks guys! More

From the time I arrived to when my daughter's jeep was finished there was nothing but great customer service finished there was nothing but great customer service More

Had an appointment today this morning to have the back speakers in my recently purchased 2014 R59 Mini Roadster S looked at since they were torn and aged. Instead of checking it in and doing the diag to speakers in my recently purchased 2014 R59 Mini Roadster S looked at since they were torn and aged. Instead of checking it in and doing the diag to see what it needed. I was IMMEDIATELY told by Carlos, the Service Advisor, that I should purchase something else since the computers are known to fail. I didn’t bring it in for a computer failure. The car has less than 29000 miles on it and runs perfectly. I would like to keep it on the road since it’s pretty rare and in beautiful shape aside from aged speakers and I was wanting to start a relationship with this dealer regarding maintaining her. I wouldn’t be so pissed if this wasn’t a car that I searched years for since my late wife and I used to own one before she ran it into the back of a truck. I went from optimistic to completely soured on the place without even leaving the service drive If you want to earn my business. And I’m very loyal to those who treat me well, you will immediately fire Carlos and revamp how you treat people. Especially those who are paying out of pocket for your expertise. Until then, my business will go elsewhere. More

I would advise anyone to not get your car serviced here! There service dept. Is the worst with customer service and follow up, from the consultants to the service manager, stay away from service advisor Isa There service dept. Is the worst with customer service and follow up, from the consultants to the service manager, stay away from service advisor Isarel and his manager Dan they do not care about clients or customer service at all! More

Great place to buy a car. They worked with me to get my first BMW. They worked with me to get my first BMW. More

This is my fifth vehicle to purchase from Chris Jurgens. I really will not shop with anyone else. He’s a standup guy with a great personality and he has always given me a good deal. I will continue to be a I really will not shop with anyone else. He’s a standup guy with a great personality and he has always given me a good deal. I will continue to be a loyal customer. More

BMW of Dallas has an excellent sales staff. I worked with Joe Eckert to acquire a new X7. He was extremely knowledgeable, helpful, and was able to identify some additional incentives to make th I worked with Joe Eckert to acquire a new X7. He was extremely knowledgeable, helpful, and was able to identify some additional incentives to make the financials even better. John in Finance was also great to work with. More

Nikki is very very helpful, and she communicates with me about the progress of my vehicle when I take it in for service. about the progress of my vehicle when I take it in for service. More

Kate Kim was easy to work with and Bob Underwood also made our finance experience very easy. made our finance experience very easy. More