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BMW of Dallas
Dallas, TX
1,689 Reviews
As one of the largest BMW dealerships in the Dallas-Fort Worth area, BMW of Dallas is your local destination for all new and pre-owned BMW cars and SUVs. Located in Dallas just southeast of the Dallas Love Field Airport, our showroom is only a few minutes from downtown. With an expansive inventory of both new and pre-owned BMW cars and SUVs for sale, and a large selection of other premium pre-owned cars, trucks, and SUVs for sale, we are sure to have the perfect new or pre-owned vehicle for you! Check out our website today, or visit our showroom in Dallas to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,689 reviews
August 26, 2026
Have leased multiple vehicles here. All have had low profile tires and all eventually have had tire problems. Got the tire and wheel insurance. Sure enough, less than 6k miles in on All have had low profile tires and all eventually have had tire problems. Got the tire and wheel insurance. Sure enough, less than 6k miles in on my newest lease, one of the tires bulged and had to be replaced while on a road trip. Tire didn't run over any damaging material. Belts inside it just broke. Was lucky to get the tire located and replaced within a day in the small town where it happened. Drove home and tried to file a claim. After multiple sits on hold and auto prompts that didn't deal with my situation, I was told no coverage on the new tire because the replacement wasn't "pre-approved." Going to be hard to convince me to get another BMW when this lease ends. They're just not that much better that is worth fighting through the nickel and dime cheesy stuff like this over a ~$400 tire. More
by johnalban
Employees Worked With
Call Center
August 24, 2026
Raquel and Rania made the process of buying my i4 simple, painless, and efficient. From test drive to purchase, I spent very little time waiting around. The staff was respectful of my time, communicated effe painless, and efficient. From test drive to purchase, I spent very little time waiting around. The staff was respectful of my time, communicated effectively throughout the process, and via text when I was away from the dealership. Couldn't be happier with my new vehicle! More
by buds27
Employees Worked With
Rania, Raquel
August 10, 2026
I am so disappointed with this dealership, all I got serviced for was an oil change that was supposed to be no longer than an 3 hour service… and then that resulted in needing a change on a starter that serviced for was an oil change that was supposed to be no longer than an 3 hour service… and then that resulted in needing a change on a starter that was recalled. It took a WHOLE day for them to do this, mind you we asked for a loaner car while we were in Dallas (we live 2 hrs away and I was in town for a work conference) and they could not provide us one. By the time it got to 5pm.. no answer on when we are getting our car back. I had to call sales to get a hold of service. When we FINALLY were told we could get our car, my husband’s expensive straw hat was either sat or stepped on and completely messed it up! When we asked what happened no one had an answer. This is so unacceptable and I will never go back!! More
by Amavig
Employees Worked With
Joshua, Silverio
August 07, 2026
The card was not prepared properly. I had to bring it back for a bad tire pressure sensor and defective key fob. Also when I took to mechanic and they told me it has a bad rear break. I I had to bring it back for a bad tire pressure sensor and defective key fob. Also when I took to mechanic and they told me it has a bad rear break. It also had torn seat on the driver side. Overall, the sales person was great and took care of me and most of the issue. I do wish that the brakes should have been addressed before selling the car to me. More
by Tomas1991
Employees Worked With
Kim, Kate
August 03, 2026
AMAZING customer service from Francisco! First time customers, moving my daughter from Georgia to Dallas and encountered car trouble! Francisco was an incredible comfort to us both, quickl First time customers, moving my daughter from Georgia to Dallas and encountered car trouble! Francisco was an incredible comfort to us both, quickly identifying the problem and quickly solving our issues. He was a God send for us all! More
by Jennifer Pope
Employees Worked With
Francisco
