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BMW of Dallas

Dallas, TX

4.7
1,364 Reviews

6200 Lemmon Avenue

Dallas, TX

75209

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Showing 1,364 reviews

April 25, 2024

Our service advisor is professional and knowledgeable in helping us with our BMW X5 service needs. Highly recommend BMW of Dallas for service needs. More

by Ratna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Nassar
April 25, 2024

I would like to thank BMW or Dallas for the great customer service provided by Severo Lopez. I was treated with excellent appreciation from beginning to end.. Keep up the good work… More

by Cemoneh817
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Severo Lopez
April 24, 2024

Excellent service. Can’t say enough for the fine work done by Francisco Torres. He’s very engaging, highly responsive to all questions - definitely customer centric. Hi More

by ljhay6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Torres
April 21, 2024

The service was completed as expected. Even though it took a bit longer than expected, I received clear communication from Fernando and the addition of the loaner vehicle made for a great More

by gio
Recommend Dealer
Yes
Employees Worked With
FERN
Apr 22, 2024 -

BMW of Dallas responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 20, 2024

I recently had an outstanding experience with the service department at BMW. Tanner went above and beyond to address my concerns and ensured that my car was serviced promptly and efficiently. He helped save More

by paack94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner
Apr 22, 2024 -

BMW of Dallas responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 20, 2024

My service adviser Mr Saad dean has a good personality and his working style is good and he is so helping. More

by Arun Kumar
Recommend Dealer
Yes
Employees Worked With
Saad dean
Apr 23, 2024 -

BMW of Dallas responded

Hi Arun, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

April 20, 2024

Carlos , he’s a excellent representative, needs more like him in the world to represent other businesses More

by Cherylstewart112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Alvarson
Apr 23, 2024 -

BMW of Dallas responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

April 20, 2024

My service advisor was Fernando Marquez. I have worked with him several times. He does an excellent job. He is prompt, knowledeable, detail oriented, friendly, and a pleasure to work with. I More

by rjwingo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Marquez
Apr 23, 2024 -

BMW of Dallas responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

April 19, 2024

Service advisor was great. Very responsive and did extra things that I was unaware were included in my service plan! More

by Thewhites
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Servers Lopez
Apr 22, 2024 -

BMW of Dallas responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Dallas. Feel free to stop by if you ever need any more help.

April 19, 2024

Andrew did a great job taking care of me and my family. Thank for the great service Andrew More

by Daboylewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Apr 22, 2024 -

BMW of Dallas responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Dallas. If you ever need help, just give us a call. Happy motoring!

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