BMW of Dallas

I was very please with the visit for service and the warranty that i have warranty that i have More

Joe and his team were awesome, if you're in the market for a BMW, highly recommend BMW of Dallas for a BMW, highly recommend BMW of Dallas More

Jimmy Pleaez is great! !! Easy to work with and very professional. Go see him he's the best. !! Easy to work with and very professional. Go see him he's the best. More

Professional sales personnel made shopping for a new car easy. No high pressure. Nico was very helpful and responsive to all my questions. I would definitely work with him and this dealership again. easy. No high pressure. Nico was very helpful and responsive to all my questions. I would definitely work with him and this dealership again. More

BMW of Dallas has a professional and friendly staff that makes the buying process easy. makes the buying process easy. More

The service advisor and service team were exceptional. J, who greeted me and handled the car rental during the repair, was so personable and efficient. D., my service advisor, provided exceptional service J, who greeted me and handled the car rental during the repair, was so personable and efficient. D., my service advisor, provided exceptional service, as always. I’m extremely happy with my service since I switched to this BMW dealership from my previous brand of vehicle. More

My salesman Jaylen Lovelace was amazing. He took care of everything just like he promised. I will definitely buy another vehicle from him again! He took care of everything just like he promised. I will definitely buy another vehicle from him again! More

Love the service and overall experience. Our sales rep Desmond was super professional and helpful. He answered all our questions and would seek out help if he did not know. Highly recommen Our sales rep Desmond was super professional and helpful. He answered all our questions and would seek out help if he did not know. Highly recommend! More

My experience with Marcello Holliday was excellent. I found the repair video helpful and the repairs were made timely. I have two suggestions on improving the experience. One, get rid of the AI call sy I found the repair video helpful and the repairs were made timely. I have two suggestions on improving the experience. One, get rid of the AI call system entirely and go back to good old fashioned people at the dealership answering the phones. I made multiple calls to schedule my repair and while AI answered the calls and promised a call back, I never received one. As such, I ended up driving over to the dealership without an appointment to have my car serviced. Because I couldn't schedule the service appointment over the phone in advance, no courtesy car was available. That reflects poorly on AutoNation and the dealer. Service starts with the initial call and the AI system you're using might save money but it does you no favors. Second suggestion - get rid of the credit card convenience fee. Anyone who gets their car serviced or repaired at a dealership knows they're paying a premium over independent shops. That premium should already include any convenience fees charged by credit card companies. Customers don't like to be nickeled and dimed, especially by a dealership selling high end German cars, and that's what passing along the convenience fee communicates. More

They did a great job to show me the numbers and send me videos of the car but if I remember they say the check cars before putting it for sale I didn’t notice but when I got home it has a bad miss firing l videos of the car but if I remember they say the check cars before putting it for sale I didn’t notice but when I got home it has a bad miss firing like injection problems More