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BMW of Dallas
Dallas, TX
1,370 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Helpful May 01, 2024
This was my second time at this dealership and I was again amazed by the service. Tyler was a wonderful service agent: he guided me through my service options and made sure I was comfortable and had eve again amazed by the service. Tyler was a wonderful service agent: he guided me through my service options and made sure I was comfortable and had everything taken care of before I left the dealer. I will definitely be coming back to this dealership! More
by jonathansilander
Employees Worked With
Tyler, Service Associate
April 30, 2024
Wonderful service experience from start to finish. They had a loaner car waiting for me on arrival. Service was performed quickly. My car was waged and ready at checkout. Vincent Hudson runs an excep They had a loaner car waiting for me on arrival. Service was performed quickly. My car was waged and ready at checkout. Vincent Hudson runs an exceptional service department. More
by csg
Employees Worked With
Vincent Hudson
April 28, 2024
The very best. Very nice, professional and patient. Thank you Andre Perez! I went in to buy another car that had arrived a couple of weeks prior. Due to circums Very nice, professional and patient. Thank you Andre Perez! I went in to buy another car that had arrived a couple of weeks prior. Due to circumstances I couldn't get there for 2 weeks. When I saw the car I was disappointed that "all leather" was really a leather/suede combo which I do not like. There was another car in the showroom that I was willing to buy instead but it was a different color. They were very nice working with me on the deal and my trade in. I can't say enough nice things about Andre. There was no pressure and he was very accommodating. I hate the experience of buying a car and this was the best experience I have ever had. More
by mbnatca
Employees Worked With
Andre Perez and Carolos
April 28, 2024
BMW of Dallas Service Department provided professional personable and proficient analysis and execution of the service my vehicle needed. Andrew, my service manager was knowledgeable and able to explain m personable and proficient analysis and execution of the service my vehicle needed. Andrew, my service manager was knowledgeable and able to explain my car’s problems in terms I could understand. More
by G
Employees Worked With
Andrew
April 26, 2024
Quick response time and very friendly! They are wonderful! Fernando even stayed a few minutes late to change the battery in my key for me. They are wonderful! Fernando even stayed a few minutes late to change the battery in my key for me. More
by kristi
Employees Worked With
Vincent, Fernando
April 25, 2024
I would like to thank BMW or Dallas for the great customer service provided by Severo Lopez. I was treated with excellent appreciation from beginning to end.. Keep up the good work… customer service provided by Severo Lopez. I was treated with excellent appreciation from beginning to end.. Keep up the good work… More
by Cemoneh817
Employees Worked With
Severo Lopez
April 25, 2024
Our service advisor is professional and knowledgeable in helping us with our BMW X5 service needs. Highly recommend BMW of Dallas for service needs. helping us with our BMW X5 service needs. Highly recommend BMW of Dallas for service needs. More
by Ratna
Employees Worked With
Dean Nassar
April 24, 2024
Excellent service. Can’t say enough for the fine work done by Francisco Torres. He’s very engaging, highly responsive to all questions - definitely customer centric. Hi Can’t say enough for the fine work done by Francisco Torres. He’s very engaging, highly responsive to all questions - definitely customer centric. Highest rating!! More
by ljhay6
Employees Worked With
Francisco Torres
April 21, 2024
The service was completed as expected. Even though it took a bit longer than expected, I received clear communication from Fernando and the addition of the loaner vehicle made for a great Even though it took a bit longer than expected, I received clear communication from Fernando and the addition of the loaner vehicle made for a great experience. More
by gio
Employees Worked With
FERN
