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BMW of Dallas
Dallas, TX
1,582 Reviews
As one of the largest BMW dealerships in the Dallas-Fort Worth area, BMW of Dallas is your local destination for all new and pre-owned BMW cars and SUVs. Located in Dallas just southeast of the Dallas Love Field Airport, our showroom is only a few minutes from downtown. With an expansive inventory of both new and pre-owned BMW cars and SUVs for sale, and a large selection of other premium pre-owned cars, trucks, and SUVs for sale, we are sure to have the perfect new or pre-owned vehicle for you! Check out our website today, or visit our showroom in Dallas to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,582 reviews
October 06, 2022
Had a great experience working with Rania for my X3! Very knowledgeable and professional, and I was able to trade in my car for the lease within a few hours. Very knowledgeable and professional, and I was able to trade in my car for the lease within a few hours. More
by JJ
Employees Worked With
Rania
October 05, 2022
I was invited to the dealership after I expressed interest in a 2023 330e through truecar. I like the ride and decided to buy it. I wasn’t given an option to finance from my own bank and was forced t interest in a 2023 330e through truecar. I like the ride and decided to buy it. I wasn’t given an option to finance from my own bank and was forced to finance through the dealership preferred vendor. I agreed to that and a hard credit check was made. They sai I am good to get finance and want to move ahead with purchase after agreeing on the rate. Soon after that the agent came back and told that there is a stop sale on the car and I will not be able to purchase that day and had to wait. I waited for one week and when called they said, the stop sale is still there and it might take even couple of months. This is definitely fishy and I had hard credit check on my account, when raised this issue with general manager, he questioned if I ever purchase anything and do I know how it works. I got upset and dropped my plans to buy as a new 330e order itself takes 2 months to deliver. Don’t recommend this experience to anyone. All I ended up is with a hard credit check and a bad experience. PS: Dear manager, I purchased few things and paid them on time which is the reason for my excellent credit score, probably you might not have one. More
by ArunTeja
Employees Worked With
Joe
September 26, 2022
Great service rep. Car was expertly repaired. Minor mistake (seat heater control panel cable left unplugged) from previous service call was corrected at no charge. Car was expertly repaired. Minor mistake (seat heater control panel cable left unplugged) from previous service call was corrected at no charge. More
by Doug
Employees Worked With
RyanMcGrath
September 26, 2022
As usual, Brandi made the service experience as easy and seamless as possible. Great communication and a timely fix the same day. Great service. seamless as possible. Great communication and a timely fix the same day. Great service. More
by bmccaddon
Employees Worked With
Brandi Mukupe
September 26, 2022
I moved my service from Plano. I needed my car to be repaired quickly and they did everything they could to accommodate me. They communicated everything along the way and followe I needed my car to be repaired quickly and they did everything they could to accommodate me. They communicated everything along the way and followed through on commitment. I really like my new service representative. More
by bentleykarenm
Employees Worked With
Francisco
September 20, 2022
I had my car in about a month ago to get new brakes, and then I had an issue with my car play so I took my car back in to get it fixed. Sometimes when I am driving I notice that my steering wheel catches, s then I had an issue with my car play so I took my car back in to get it fixed. Sometimes when I am driving I notice that my steering wheel catches, so I mentioned that as well.. When I got my brakes fixed, they recommended an alignment. This time they said the left front strut was bent so it was going to cost about $9,000 dollars to fix. So I asked them to do the alignment, but they wouldn't do it this time because they said it wouldn't fix the issue. So I don't understand how no one noticed the strut issue before and didn't address it. I feel like they should have noticed this when they were fixing my brakes if it was a severe issue. I am definitely going to get a second opinion before I spend $9,000 on this. This definitely happened when I nailed a curb last year and blew the tire out and had to have it towed. So I am very confused about how this never caught the attention of a technician before now if it's a major issue. More
by Yanna Pasmore
Employees Worked With
Collin
September 20, 2022
Love the staff, they are such loving, caring and friendly people. I been dealing with BMW of Dallas for over 15 years and they have the best staff. people. I been dealing with BMW of Dallas for over 15 years and they have the best staff. More
by Carlos Nelson
Employees Worked With
Brandi Mukupe
