BMW of Dallas

I've had a few service issues at this particular location. The level of service quality was less than favorable. I had an issue with my A/C unit and a wheel alignment issue which took multiple tri location. The level of service quality was less than favorable. I had an issue with my A/C unit and a wheel alignment issue which took multiple trips to the service department to finally resolve. More

Great experience! I was in for battery replacement and the technician found a separating engine mount and also provided video with his explanation, super helpful! Du I was in for battery replacement and the technician found a separating engine mount and also provided video with his explanation, super helpful! Due to high dollar amount I sat on the estimate for a day and they were nice about it! Francisco helped me the first time and Brian later both were awesome! Brian even took into consideration what the other shop sent me and investigated the issue diligently, and proved them wrong with videos! I bought my car here few years ago, and I think I’ll get my next one here as well. It is not cheap, but it is reasonable and that’s all I need. More

Service was very professional. Lachelle Pulido was courteous and very professional. She went above and beyond to help make our buying experience as painless as possible. Lachelle Pulido was courteous and very professional. She went above and beyond to help make our buying experience as painless as possible. More

Soran Hawlery, my salesperson, was incredibly knowledgeable, and worked really hard to make the car buying experience enjoyable. I’d definitively recommend him to anyone. knowledgeable, and worked really hard to make the car buying experience enjoyable. I’d definitively recommend him to anyone. More

Employee did not tell me that I had a deductible and they put the wrong tire on my vehicle but she told me that she thought it was OK and I told her you need to call me before you do anything on my the vehic put the wrong tire on my vehicle but she told me that she thought it was OK and I told her you need to call me before you do anything on my the vehicle. More

Pretty typical dealer experience. Prices are higher than private shops but that’s to be expected. Nice dealership though. One issue: this place can be challenging to find someone t Prices are higher than private shops but that’s to be expected. Nice dealership though. One issue: this place can be challenging to find someone to check in with or retrieve your vehicle. More

Excellent service, the team are professional friendly and on time. We are fairly new in town, going forward we will be setting servicing our Bmw only at this location. on time. We are fairly new in town, going forward we will be setting servicing our Bmw only at this location. More

Andrew Holguin was friendly, helpful and professional. My car was serviced on time and transportation was provided to my home and back to the dealership. I was very happy with my appointment. My car was serviced on time and transportation was provided to my home and back to the dealership. I was very happy with my appointment. More

Friendly responsive staff that made buying my new x5 easy an transaction. They gave me a good deal on my trade and found the best finance deal. an transaction. They gave me a good deal on my trade and found the best finance deal. More

Excellent service from the time you get there to when you are all set & done. are all set & done. More