BMW of Dallas

The sale Jeremy is super helpful and professional. We went to the dealership close to off time, but Jeremy and the financial manager were very patient with us. It was a great shopping experience. This We went to the dealership close to off time, but Jeremy and the financial manager were very patient with us. It was a great shopping experience. This is my very first BMW. I have to say that the service of the dealership was part of the reasons that I chose this car. More

I thought I would receive outstanding customer service by purchasing a BMW, but nothing could be further from the truth! My car has been taken back five times for the same issue. Understanding it was challen purchasing a BMW, but nothing could be further from the truth! My car has been taken back five times for the same issue. Understanding it was challenging to duplicate the issue, my complaint is not so much with the actual work but with the way I have been treated. Very rarely are my calls returned. One week, I called six times and never got a call back. Two weeks ago, I called and was promised a return call within 24 hours. Nothing yet, and this is day 14.I have reached out to the service advisor, the service manager, and the general manager of the dealership. I have never received such poor service from a company and certainly expected more from BMW. I can honestly say I will never purchase another BMW again! More

Had a recall on my BMW X3 and an oil change, had a couple extra things done and a total inspection of vehicle. Everything went well and the service is always good. extra things done and a total inspection of vehicle. Everything went well and the service is always good. More

Only ask for Francisco in Service. He was the only one to figure out the rim problem with my BMW run flat tires after several visits. Thank you! He was the only one to figure out the rim problem with my BMW run flat tires after several visits. Thank you! More

My service is always good and my service manager always takes care of me. I stayed informed and timely get the service completed. takes care of me. I stayed informed and timely get the service completed. More

Robin Mccormick has been super helpful throughout my entire purchase journey. He brings in years of experience while going over the nitty gritty of the services and offerings a car has to offer. He was entire purchase journey. He brings in years of experience while going over the nitty gritty of the services and offerings a car has to offer. He was always a text away whenever I had doubts or any clarifying question. I would definitely recommend a new buyer to connect with him. More

Honest and transparent in communication. Delivered excellent work and repaired the car in a way only BMW experts could do so. Excellent customer experience and feel fully confident in reco Delivered excellent work and repaired the car in a way only BMW experts could do so. Excellent customer experience and feel fully confident in recommending this place to get work done 100% right, 100% of the time. More

I came in regarding a letter I received from BMW for an update in my car’s software, and the service manager was able to get my car fixed fast without me having to schedule an appointment. update in my car’s software, and the service manager was able to get my car fixed fast without me having to schedule an appointment. More

Dameon keeps you informed every step of the way when your get your car serviced here. I highly recommend Dameon B. get your car serviced here. I highly recommend Dameon B. More

Joe was great when my car needed a repair. It was a recall repair, though I didn’t know that until they called to tell me what was wrong with my car. No charge this time. It was a recall repair, though I didn’t know that until they called to tell me what was wrong with my car. No charge this time. More