BMW of Dallas

Best experience I’ve ever had with a car dealership. I just leased my fifth BMW from here. I wouldn’t buy or lease a car anywhere else. From my salesman, Joe Yetzer, to Ron in Finance, I felt comfortabl I just leased my fifth BMW from here. I wouldn’t buy or lease a car anywhere else. From my salesman, Joe Yetzer, to Ron in Finance, I felt comfortable and informed throughout the entire process. It’s a tough time to be shopping for a car, but Joe made sure he found one I love. They truly want you to enjoy your car-buying experience. More

Repair was done surprisingly fast, the quote I was given was accurate. However advisor was in a huge rush, on the phone during my appointment, didnt seem to want to answer my questions. was accurate. However advisor was in a huge rush, on the phone during my appointment, didnt seem to want to answer my questions. More

Robin was great. Very cooperative, A-plus communication, and proper commitment. Loved our experience. Smooth & easy. Very cooperative, A-plus communication, and proper commitment. Loved our experience. Smooth & easy. More

Friendly staff throughout and the service was completed in the frame quoted. Happy with dealership work in the frame quoted. Happy with dealership work More

Very knowledgeable and friendly, tailored my needs to fit the right car. Gerry and Robert amazing. the right car. Gerry and Robert amazing. More

Prompt attention. Needs to offer a rental car as an alternative. Also, the local answering service is horrible. Needs to offer a rental car as an alternative. Also, the local answering service is horrible. More

Courteous, patient, responsive and friendly staff. Been in several time and service representative has always kept print and detained correspondence. Been in several time and service representative has always kept print and detained correspondence. More

The sale Jeremy is super helpful and professional. We went to the dealership close to off time, but Jeremy and the financial manager were very patient with us. It was a great shopping experience. This We went to the dealership close to off time, but Jeremy and the financial manager were very patient with us. It was a great shopping experience. This is my very first BMW. I have to say that the service of the dealership was part of the reasons that I chose this car. More

Robert has been an incredible person to work with. This is my 6th, purchase with Robert and I always come back because of him. I just want to say THANK YOU ROBERT, for all you do to make it easier f This is my 6th, purchase with Robert and I always come back because of him. I just want to say THANK YOU ROBERT, for all you do to make it easier for my new car. More

I thought I would receive outstanding customer service by purchasing a BMW, but nothing could be further from the truth! My car has been taken back five times for the same issue. Understanding it was challen purchasing a BMW, but nothing could be further from the truth! My car has been taken back five times for the same issue. Understanding it was challenging to duplicate the issue, my complaint is not so much with the actual work but with the way I have been treated. Very rarely are my calls returned. One week, I called six times and never got a call back. Two weeks ago, I called and was promised a return call within 24 hours. Nothing yet, and this is day 14.I have reached out to the service advisor, the service manager, and the general manager of the dealership. I have never received such poor service from a company and certainly expected more from BMW. I can honestly say I will never purchase another BMW again! More