BMW of Dallas

$300 charge for removing a wheel lock. A 5 minutes labor. Not happy with them taking advantage of the situation Not happy with them taking advantage of the situation More

Ryan who was our sales contact was awesome, he kept us posted on the progress, the process was so smooth, he explained the details on the car very well and even followed up the next day to ensure we had a posted on the progress, the process was so smooth, he explained the details on the car very well and even followed up the next day to ensure we had a smooth first ride home. Chris from finance was also spot on, explained all the details, packages, coverages and so forth to our satisfaction and the whole paper work was a breeze… More

Joey and the staff were great to work with. They did everything they said they would do. A real pleasure to purchase the car everything they said they would do. A real pleasure to purchase the car More

Went for service. It was fast enough and technicians were very skilled. Friendly people there. very skilled. Friendly people there. More

John Brunson made ordering my X7 exciting and fun. He walked me through the process with ease then when I decided on another model he continued to work with me until I was happy with every detail. Thank walked me through the process with ease then when I decided on another model he continued to work with me until I was happy with every detail. Thank you John Brunson, I love my X7 More

They with what with what my car needed and didn't need. I appreciate very much! I appreciate very much! More

Sam was awesome in helping me get into a nice BMW. BMW of Dallas also offers very competitive rates…I got a great deal. I will definitely be sending all my business to BMW of Dallas and using Sam as my car s Dallas also offers very competitive rates…I got a great deal. I will definitely be sending all my business to BMW of Dallas and using Sam as my car salesman. More

BMW of Dallas gives prompt and efficient service. Reesh takes great care of his customers, keeping them posted as to progress along the way. Great customer experience it once. takes great care of his customers, keeping them posted as to progress along the way. Great customer experience it once. More

Joe Burk is what you want in a service advisor. He makes you feel like your car and concerns are valued. He listens and returns calls. Of course he's busy, who isn't?! But when he's attending to you he does you feel like your car and concerns are valued. He listens and returns calls. Of course he's busy, who isn't?! But when he's attending to you he doesn't make you feel rushed or that you are annoying him. I am on my 2nd BMW from this dealership and feel like they appreciate my business. I would love it if the dealership randomly gave away BMW trinkets from time to time like pens or keychains after regular service checks, but that has nothing to do overall with the professional, clean and confident way the dealership seems to be run. Also, Sam Proctor, great in sales too. The first exp with finance was great and got me in my 1st BMW. This most recent one not so much a great experience especially after being handled so greatly by Sam. He rushed me through the paperwork without going through each page they way they're supposed to because it was getting late. I would have been willing to come back the next day. I went through with it that evening but in reflection, he could have treated me a little more professionally. BMW of Dallas worked to find the model and package I wanted in a pre-owned and found it in another state. I will continue to come to them for all my BMW needs. More

I was very happy with the results and detailed information provided to me for my vehicle on this visit. In the previous visit I was very disappointed by the customer service I received, but servic information provided to me for my vehicle on this visit. In the previous visit I was very disappointed by the customer service I received, but service manager was able to address the situation to my satisfaction. More