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BMW of Dallas

Dallas, TX

Overview
Reviews
Vehicles
4.7
1,567 Reviews
As one of the largest BMW dealerships in the Dallas-Fort Worth area, BMW of Dallas is your local destination for all new and pre-owned BMW cars and SUVs. Located in Dallas just southeast of the Dallas Love Field Airport, our showroom is only a few minutes from downtown. With an expansive inventory of both new and pre-owned BMW cars and SUVs for sale, and a large selection of other premium pre-owned cars, trucks, and SUVs for sale, we are sure to have the perfect new or pre-owned vehicle for you! Check out our website today, or visit our showroom in Dallas to learn more.
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6200 Lemmon Avenue

Dallas, TX

75209

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Showing 1,567 reviews

September 18, 2021

Not a luxury experience. Almost no knowledge of the car despite being a fully loaded, top of the line 7 series car. Poor communication on issues, including not communicating errors on the build. Nickel a More

by AR
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lachelle, Ez Elredy
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Sep 25, 2021 -

BMW of Dallas responded

Hi, we regret your experience with us here but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (972) 763-5528 to discuss what we can do to help.

September 17, 2021

John Garza was excellent to work with. Very helpful and knowledgeable. A very hard worker, More

by Vawrinek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Garza
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Sep 24, 2021 -

BMW of Dallas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 16, 2021

No loaner available for a repair that took 2 days and over $2400 spent. Always expect a loaner from a luxury brand dealers. Disappointed at very least. More

by davidjmoore63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandi
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Sep 24, 2021 -

BMW of Dallas responded

Hi, we are deeply disappointed by your experience at BMW of Dallas. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (972) 763-5528 to discuss what we can do to help.

Sep 24, 2021 -

davidjmoore63 responded

My number is (985) 607-5573 and/or email is davidjmoore63@hotmail.com

September 16, 2021

I have done business with this dealership for many years. I would go nowhere else. It’s the amazing Robert Grishum who’s been there since day one More

by markntessh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Grishum
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Sep 24, 2021 -

BMW of Dallas responded

Hi, thank you for your kind review; we are happy to pass along your comments to Robert here at BMW of Dallas! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 15, 2021

Wonderful service center. Car was in and out. Staff was friendly and courteous. Will continue to come here for service and sales in the future. More

by krd2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
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Sep 16, 2021 -

BMW of Dallas responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Dallas! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 14, 2021

Quick to respond. Prompt attention. Very professional. You really don’t have to ask for minimum 15 words More

by rlprasad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Hatton and Cris Weeks., Frank Atcheson
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Sep 16, 2021 -

BMW of Dallas responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 14, 2021

Service was great I love my serviceman Tim Bennette he always go over everything that was done the my car. Thanks Tim More

by lottie.calhoun20
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tim Bennette
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Sep 16, 2021 -

BMW of Dallas responded

Lottie, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Dallas! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 13, 2021

Professional Service Team. Needed a Pirelli Tire, vehicle towed in one hour before close, and they took care of me without hesitation.I appreciated the excellent service! More

by Sodyva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure, female Service Associate
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Sep 15, 2021 -

BMW of Dallas responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 13, 2021

Recently bought a Jeep from BMW and had a great experience. We love our new jeep and the service and attention we received was awesome. More

by Maureen
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob
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Sep 15, 2021 -

BMW of Dallas responded

Hi, we are pleased to hear you had such a positive experience with us! We want to sincerely thank you for your business and we hope to see you here again down the road!

September 13, 2021

I really like the way at this dealership work. Customer service is really good. Really recommend this dealership! More

by Van Hoang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darik Connelly
Report | Print
Sep 15, 2021 -

BMW of Dallas responded

Hi Van, thank you for your positive review. We're happy to have been of service to you. Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

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