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BMW of Dallas

Dallas, TX

Overview
Reviews
Vehicles
4.7
1,567 Reviews
As one of the largest BMW dealerships in the Dallas-Fort Worth area, BMW of Dallas is your local destination for all new and pre-owned BMW cars and SUVs. Located in Dallas just southeast of the Dallas Love Field Airport, our showroom is only a few minutes from downtown. With an expansive inventory of both new and pre-owned BMW cars and SUVs for sale, and a large selection of other premium pre-owned cars, trucks, and SUVs for sale, we are sure to have the perfect new or pre-owned vehicle for you! Check out our website today, or visit our showroom in Dallas to learn more.
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6200 Lemmon Avenue

Dallas, TX

75209

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Showing 1,567 reviews

August 09, 2021

Service is very poorly managed. Communication is slow and you must ask for everything - there is no consideration to go the extra mile until you ask More

by Frich09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gary Aggas
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Aug 13, 2021 -

BMW of Dallas responded

Thank you for reaching out to us. Your opinion plays an integral part in our customer service. If you'd be willing, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (972) 763-5528 -- we hope to hear from you soon.

August 09, 2021

Purchased certified preowned 2018 BMW 530i with trade-in. Quick and easy. Hardest part is knowing what you want, the rest was taken care of! Friendly and professional. I love my new ride. Thanks BMW of Dalla More

by Trish
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb
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Aug 13, 2021 -

BMW of Dallas responded

Trish, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

August 08, 2021

I continue to have the worst experience with the service department concierge. I have left messages for gen mgr and svc mgr no follow up More

by Unique
Recommend Dealer
No
Employees Worked With
Dameon Brown
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Aug 13, 2021 -

BMW of Dallas responded

Unique, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

August 07, 2021

The salesman Joe Eckert made buying my new BMW a smooth and pleasant experience. Professional and friendly with great follow up after purchase. 5 big stars! Highly recommend! More

by Thad Max
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Eckert
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Aug 13, 2021 -

BMW of Dallas responded

We are pleased to hear you had such a positive experience with us, Thad! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 06, 2021

Cannot say enough good things about their service department. Always the best experience. More

by PistolPete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse in service
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Aug 20, 2021 -

BMW of Dallas responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 06, 2021

Unprofessional, never calls you back, I would never go back or recommend anyone. Sold me defective vehicle it was in service more than I drive it More

by Jordan9110
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eiz
Report | Print
Aug 20, 2021 -

BMW of Dallas responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (972) 763-5528 -- we hope to hear from you soon.

August 04, 2021

I am new to the DFW area. The staff was very friendly. Nice customer service and easy transition to new store. Looking forward to future visits More

by relifordni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Jaimes
Report | Print
Aug 06, 2021 -

BMW of Dallas responded

Hello, we are very happy we could provide you with a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at BMW of Dallas!

August 01, 2021

My sales professional was fantastic and really professional. Everything is on his hand and I do not need to see any external manuals. Mr. Ryan Chong was the best of best. More

by Chkoo790
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Chong
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Aug 20, 2021 -

BMW of Dallas responded

Hello, we're happy to hear you had such a positive experience with Ryan! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 30, 2021

I am temporarily working in Dallas this summer and the Service Team has been really helpful in assisting me with my car's (528i) maintenance. More

by Aaron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norma Aguilar
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Aug 20, 2021 -

BMW of Dallas responded

Hi Aaron, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Dallas! Please don't hesitate to reach out if there's anything additional we can do for you.

July 30, 2021

I dropped my vehicle off for scheduled maintenance at BMW of Dallas. Jesse and Vincent have ALWAYS provided great customer service and today was no different. Both met me in the bag and got me into a loane More

by jonftom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Salinas & Vincent Hudson
Report | Print
Aug 20, 2021 -

BMW of Dallas responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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