BMW of Dallas

Dean took excellent care of my M3 that I brought in for service by making sure any and all issues that I had were addressed promptly and professionally I will be back service by making sure any and all issues that I had were addressed promptly and professionally I will be back More

I appreciated getting a loaner car even though my car was done before the end of the day. This freed me up to take care of some important errands during the day. done before the end of the day. This freed me up to take care of some important errands during the day. More

Was very impressed with how quickly and efficiently they worked the sale of my 2023 BMW i4. Car was immaculate as well upon final delivery, and Jose and Amanda in Finance did a great job making everything worked the sale of my 2023 BMW i4. Car was immaculate as well upon final delivery, and Jose and Amanda in Finance did a great job making everything easy to pick up. More

I’ve had good experiences with the service department. The service advisors provide updates as needed and try hard to make sure work is done correctly and that the customer is satisfied. The service advisors provide updates as needed and try hard to make sure work is done correctly and that the customer is satisfied. More

This is the second car I have purchased from BMW of Dallas and both times the experience has been positive. From sales to service to management we have been more than satisfied. Dallas and both times the experience has been positive. From sales to service to management we have been more than satisfied. More

The dealership was very clean and the folks were very helpful. The free car wash was nice too helpful. The free car wash was nice too More

The service department is a clean, trustworthy, and honesty organization…They completed all the services requested to the BMW standard. honesty organization…They completed all the services requested to the BMW standard. More

Very friendly and nice. Salesman Mr. Silva made it very easy for me. Will come back again Salesman Mr. Silva made it very easy for me. Will come back again More

Worst dealership experience I've ever had. Salesperson, Hossam Zarar didn't explain anything about the vehicle or the service department and when I told him I was still in the parking lot he e Salesperson, Hossam Zarar didn't explain anything about the vehicle or the service department and when I told him I was still in the parking lot he explained he had already left for the day. I also didn't even test drive the car before I bought it. This was stupid on my part because something is stuck on the passenger side like a hole was drilled into it. Finance was a bunch of vultures. I reached out to the car salesman, Hossam Zarar and informed him the next day I wanted to return the car. He said I couldn't do it. I informed him I had 5 days in my contract, and he said the manager wouldn't allow it. I informed him to give me the manager's number. He said he didn't have it but the finance manager Gerry Truax said I couldn't return it. I also reached out because my Carfax said to contact the general manager, but no one would give me the number or transfer me to the correct general manager (I was given false names). I regret purchasing a car here and would like to cancel this entire transaction with this place!!! More

My service gentleman is phenomenal. Very polite and helpful. Victor is always courteous and friendly! Thank you for being so helpful. Very polite and helpful. Victor is always courteous and friendly! Thank you for being so helpful. More