BMW of Dallas

Service center is efficient and you know the cost up front. I also like that the tech servicing my vehicle sends me a quick short video review of my car’s condition and what he’s going to work on during front. I also like that the tech servicing my vehicle sends me a quick short video review of my car’s condition and what he’s going to work on during service. My service rep, Darrick, was kind enough to apply a discount to my service when I forgot to bring my coupon with. I have always received great service here. More

Money hungry and rushed service! If you enjoy that , come here to get miss quotes on repairs you don’t need. Here is where you will get your dirt interrupted and tires polished but y If you enjoy that , come here to get miss quotes on repairs you don’t need. Here is where you will get your dirt interrupted and tires polished but you won’t drive away with a clean car, instead a service repair bill that is quoted almost twice the amount that you really need to pay because in their mind it’s cheaper to just go ahead and replace something that was never broken or malfunctioning , only slightly worn. Mam/Sir I am driving a computer not a tractor these machines are built to last! More

Fast, efficient and friendly service. Ryan in service was great - my vehicle was ready when promised Ryan in service was great - my vehicle was ready when promised More

They got me right in and the repairs were completed in the time promised. Great value with the three-year oil change plan! the time promised. Great value with the three-year oil change plan! More

my sales rep, john brunson, was outstanding salesman! friendly, honest and truly a pleasure to get to know and work with. friendly, honest and truly a pleasure to get to know and work with. More

The experience so far has been excellent, from pleasant reception, knowledgeable and helpful sales, and prompt attention to questions. reception, knowledgeable and helpful sales, and prompt attention to questions. More

I took my vehicle to the auto nation dealer at BMW and they did not top my fluids off after they told me they would. I had absolutely no coolant nor any windshield wiper fluid. I also asked the service cl they did not top my fluids off after they told me they would. I had absolutely no coolant nor any windshield wiper fluid. I also asked the service clerk to make sure they topped the coolant and he checked & stated they did. My coolant light kept coming on after my appointment. I had to take my vehicle to an actual Land Rover dealership and they topped my fluids and the light immediately went off. The work that they stated they completed was not complete. More

Great experience overall and Hossein took good care of eveything and was attentive in assisting me and even followed up after the sale to check if there was anything he can help with. eveything and was attentive in assisting me and even followed up after the sale to check if there was anything he can help with. More

Darick Connelly is my service advisor and he helped me with my unexpected needs which were quite costly..at least to me. He was very understanding and was readily available during the full day of texting with my unexpected needs which were quite costly..at least to me. He was very understanding and was readily available during the full day of texting to let me know how things were coming along. I MUST say, I'm very disappointed BMW of Dallas on Lemmon Ave so rarely has 'loaners' as they used to. I've been a loyal customer with BMW for almost 2 decades. You really need to do better and get loaners. People are tired of it and switching to your competitor, SEWELL. I would too but I love the handling of the BMW so much. However, I'm going to go back to SEWELL and try out their new cars. It's been a while since I test drove them. Get loaners. The Pandemic is over. More

I always request Brian Locke after my first visit with him. Would highly recommend Brian. him. Would highly recommend Brian. More