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BMW of Dallas

Dallas, TX

Overview
Reviews
Vehicles
4.7
1,586 Reviews
As one of the largest BMW dealerships in the Dallas-Fort Worth area, BMW of Dallas is your local destination for all new and pre-owned BMW cars and SUVs. Located in Dallas just southeast of the Dallas Love Field Airport, our showroom is only a few minutes from downtown. With an expansive inventory of both new and pre-owned BMW cars and SUVs for sale, and a large selection of other premium pre-owned cars, trucks, and SUVs for sale, we are sure to have the perfect new or pre-owned vehicle for you! Check out our website today, or visit our showroom in Dallas to learn more.
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6200 Lemmon Avenue

Dallas, TX

75209

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Showing 1,586 reviews

February 07, 2023

Super courteous and professional. No pressure. Solved all of my issues with out any stress. Extremely competitive I price. Very comfortable experience. More

by Jerryrmccaulay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve
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Feb 09, 2023 -

BMW of Dallas responded

Hi, we appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, BMW of Dallas

February 05, 2023

Service is always top notch, clean waiting area and real fast diagnosis of your car. More

by ymallen24ymcallen1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Norma
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Feb 07, 2023 -

BMW of Dallas responded

We are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 04, 2023

Tyler from BMW Service went out of his way to provide excellent care and assistance when replacing my blown tire More

by shayom.ortiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
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Feb 08, 2023 -

BMW of Dallas responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 03, 2023

Superior sales and finance personnel. .. Professional and friendly! Thank you for a wonderful buying experience that was hassle free. More

by clydehrhodes
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Torchia and Carlos
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Feb 07, 2023 -

BMW of Dallas responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

February 03, 2023

The dealership was courteous and knowledgeable about the situation. All updates were made without any hesitation. More

by russellforward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darick
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Feb 05, 2023 -

BMW of Dallas responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 02, 2023

Computer systems were down for 2 days making my experience difficult. It was extremely hard to get in contact with my advisor to check the status of my vehicle More

by J craig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
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Feb 05, 2023 -

BMW of Dallas responded

Hi, thank you for taking the time to share your feedback with us. Please don't hesitate to reach out if there's anything additional we can do for you.

February 02, 2023

Tyler did an excellent job despite some phone and computer issues on this day. Thanks! More

by msegedy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
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Feb 05, 2023 -

BMW of Dallas responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk. Safe travels!

February 01, 2023

The repair person was very nice and informative. He really cared about us and our Auto. More

by Charlotte Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't have the name in front of me.
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Feb 05, 2023 -

BMW of Dallas responded

Hi Charlotte, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

February 01, 2023

Had already had a neg experience here previously when they wanted me to test drive a filthy car. Sadly, had no choice as BMW service place in DFW said I needed to take it to the dealership, Could not h More

by BMW owner
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandi M
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Feb 05, 2023 -

BMW of Dallas responded

Hello, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (972) 763-5528. We hope to hear from you.

Apr 24, 2023 -

BMW owner responded

I've called multiple times over multiple weeks. Can't get anyone in "management" to return my call let alone the GM. Called for 6 hours straight today to service, no answer and the same receptionist voicemail from Tammy keeps coming on. How does a dealership run this poorly exist and why would anyone buy or have their car serviced there? Oh..right..monopoly, no competition

Apr 24, 2023 -

BMW owner responded

ironically, the car is STILL doing what I took it in for and paid over 5400 to have it FIXED but can't get them on the phone to address it or pick up the car. AVOID THIS DEALERSHIP.

January 30, 2023

Michael Torchia is the best. Thanks for your excellent service mike. Really appreciate you and your time More

by Deboddy12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Torchia
Report | Print
Feb 03, 2023 -

BMW of Dallas responded

We are pleased to hear you had such a positive experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

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