BMW of Dallas

They provided excellent service both before and after I delivered the car. They kept m infirmed as the service proceeded. delivered the car. They kept m infirmed as the service proceeded. More

I traded my Genesis 2015 for a BMW iX 2023. The process was smooth, easy and straight forward. My sales representative, Michael Torchia is a true representative. No high pressure sales tactics The process was smooth, easy and straight forward. My sales representative, Michael Torchia is a true representative. No high pressure sales tactics at all. When we agreed on the terms of the sale, he had the vehicle detailed, charged and ready for delivery. He even threw in a set of floor mats. He went above and beyond to procure a charge cable that apparently BMW would only provide after the car had been sold. I contacted Mike several times after getting the car and he has been always available to respond to any question and request. He arranged for vehicle orientation with Gabe Tan, a whiz in all car features. He thoroughly reviewed all aspects of the car, set all settings and short cuts. He also has been available nearly 7/24 for all technical questions about the car. The sales manager Ez Elredy has been great in every respect. He gave me a great deal on my trade in and was very cordial in all our interactions. We plan to trade in another vehicle later in the year and will definitely ask Mike and this sales team. They are truly great customer focused team. More

Smooth car buying transaction, knowledgeable staff. Would recommend this dealer for family members and friends. Would recommend this dealer for family members and friends. More

BMW of Dallas always focuses on customer service and satisfaction! The dealership and service reps are truly trusted advisors. satisfaction! The dealership and service reps are truly trusted advisors. More

Excellent service and communication. Very professional. I had Robert from sales department, he was very friendly. Very professional. I had Robert from sales department, he was very friendly. More

Very customer oriented, with a friendly environment. They are dedicated to ensure you're happy as a customer. They are dedicated to ensure you're happy as a customer. More

Great customer service fast service on getting customers in and out car was fix in one day in and out car was fix in one day More

I'm thankful I found BMW of Dallas. It was definitely a five-star experience! It was definitely a five-star experience! More

I had the most amazing experience with this dealership. Raña, my sales associate, was so informative and professional. She made this scary experience memorable and easy. Moe, the financial guy, was quick Raña, my sales associate, was so informative and professional. She made this scary experience memorable and easy. Moe, the financial guy, was quick and had everything ready for me. Overall I am very pleased to continue business with BMW Of Dallas, this is my 3rd car I have purchased from them. Will definitely recommend. More

Dealership was overall a good experience. Although initially after handing your keys over you’re kind of lost because no one actually is taking care of you. Wait in lobby? If it’s a pretty ma Although initially after handing your keys over you’re kind of lost because no one actually is taking care of you. Wait in lobby? If it’s a pretty made apt and I good to leave or do I need to wait on someone? Needs a “front desk” type of entrance. More