BMW of Dallas

BMW included maintenance is basically a trick to get you in the dealership and try to sell you a bunch of crap you don't need. My initial quote for 1yr/10k mile service was almost $600. So much for include in the dealership and try to sell you a bunch of crap you don't need. My initial quote for 1yr/10k mile service was almost $600. So much for included maintenance. My service advisor was a nice guy but I'll be doing my own oil changes or taking the car to an independent from now on. This dealership also didn't offer a loaner so there's no added convenience of using them for service. More

Courteous and timely response. Perfect in explaining any issues and solutions. A pleasure to work with the service team. Perfect in explaining any issues and solutions. A pleasure to work with the service team. More

Everyone was extremely helpful. Christopher Chaudry has helped me find the best car for me throughout the past 10 years, and has done an excellent job each time! He has been invalua Christopher Chaudry has helped me find the best car for me throughout the past 10 years, and has done an excellent job each time! He has been invaluable and if you want excellent care, he’s your man. More

Very honest, respectful, attentive and committed to my needs and wants, considerate, friendly, exceptional with knowledge of the vehicle inside and out. needs and wants, considerate, friendly, exceptional with knowledge of the vehicle inside and out. More

My service advisor Tyler was excellent. Got me in and out same day and a Lyft car to/from my office. Got me in and out same day and a Lyft car to/from my office. More

Good service. Easy process to check in and pick up your car. Service was completed as needed. Car returned clean. Easy process to check in and pick up your car. Service was completed as needed. Car returned clean. More

Great service! The representatives were very informative about my oil change. Great price as well The representatives were very informative about my oil change. Great price as well More

Great service as always even when unplanned and unexpected issues pop up! Appreciate everyone there. unexpected issues pop up! Appreciate everyone there. More

My buying experience was good. Slightly irritating that they rushed me to get there by noon when I wanted to come the next day (I had to drive 3 hours to get the car). I made it wo Slightly irritating that they rushed me to get there by noon when I wanted to come the next day (I had to drive 3 hours to get the car). I made it work and then the car wasn't ready until 3:30pm. That was disappointing. There were a few minor issues with the car so they documented it so I could get them fixed for free. That process has been a NIGHTMARE. All they cared about was getting my money for the car and now they could careless about anything. More

My experience with the service department was great as always. My BMW is 7 years old but in great shape and my service advisor was very helpful in determining what services my car actually needed and did always. My BMW is 7 years old but in great shape and my service advisor was very helpful in determining what services my car actually needed and did not try to sell me on a bunch of additional services. He was extremely polite and friendly. More