BMW of Dayton

My Experience I brought my X1 in for service on Friday 9/18 and the dealership gave me a X3 as a loaner. I was so impressed with the car that I traded up to an X3 I brought my X1 in for service on Friday 9/18 and the dealership gave me a X3 as a loaner. I was so impressed with the car that I traded up to an X3 they had in stock and took delivery 9/23. Casey was informative, courteous and very easy to work with and will easily work with him again when we buy our next BMW. More

Excellent experience with Casey Due to our hectic schedule, we couldnt even make it into the dealership, and I worked with Casey entirely online and over the phone to lease a new 320 Due to our hectic schedule, we couldnt even make it into the dealership, and I worked with Casey entirely online and over the phone to lease a new 320 X for my wife. Casey made it easy, and even delivered the car to our house for us. I would absolutely deal with Casey and Evans Motorworks again without hesitation. More

I cannot thank you enough for my new 3 series Casey and BMW of Dayton, I cannot thank you enough for making the experience of buying my new 3 series a great one!! Historically, I have driven a Mer Casey and BMW of Dayton, I cannot thank you enough for making the experience of buying my new 3 series a great one!! Historically, I have driven a Mercedes and thought I was going that way again. I typically purchase a new car every three years and have a long history with Mercedes. However, your help and expertise convinced me it was time to make the switch to a BMW, and I am glad you did. There are several things that I appreciated; your patience, honesty, and willingness to make sure I was pleased throughout the process. You listened to what I wanted, and offered appropriate suggestions and found the perfect car for me. I was even more amazed that we put together a long distance deal, including a trade in that was valued sight unseen. When I arrived at the dealership, I was pleasantly surprised that there were no surprises- the deal was exactly as planned. Even though it's only been a short time after the sale, your after sales service has been very impressive making sure that I am enjoying my car and all the new technology. Thank you for your help with my new car. Thank you Casey Bob More

Dedication and honesty! I want to thank Casey for his honesty and dedication while I went through the leasing process of my new BMW 428. As I told you during the transaction, I want to thank Casey for his honesty and dedication while I went through the leasing process of my new BMW 428. As I told you during the transaction, I was impressed with your honesty, integrity and straightforward approach to assist me in leasing a new car. You answered all of my questions honestly, and made the buying process not as painful as it could have otherwise been. I'm so happy with the car and it's all thanks to you. I felt like I was dealing with a sales team that knew their products inside and out, and was backed by a service organization I could trust. You can be sure that if I have any friends looking to buy or lease new cars in the future, I'll be sending them to BMW of Dayton, and telling them to ask for Casey. It is comforting to know I am dealing with trust worthy people. Thanks again Dr J.M. More

Professional and best experience with Caset We want to thank you Casey for your helpfulness and professionalism when we purchased our BMW recently. This is the sixteenth vehicle that we've purch We want to thank you Casey for your helpfulness and professionalism when we purchased our BMW recently. This is the sixteenth vehicle that we've purchased or helped our son purchase over the course of our marriage and this was definitely the easiest and most enjoyable. I credit that to you and your co-workers at Evans Motorworks. We found you to be personable, friendly, and knowledgeable. We will definitely recommend you and Evans to friends and family. Thank you again. We look forward to seeing you whenever we're at Evans for follow up visits. Keith and Karen Furlong More

2nd car with Casey and great service once more! Casey, I just wanted to take the time and thank you, for all of your work with Lauren and I over the past few years. We are both extremely pleased Casey, I just wanted to take the time and thank you, for all of your work with Lauren and I over the past few years. We are both extremely pleased with the way that we have been treated and this last time was no different. I'm really happy with your willingness to work with me on the BMW X3 that I just bought, first of all the vehicle was in impeccable condition and the fact that gave me a fair price for my Volvo on the first offer I thought was very honorable. The whole process was painless; you were a professional and very knowledgeable and I appreciate that. Second Brendin finance manager was great and was also very professional in his approach. Thanks again, Trent More

Best experience I have ever had! Casey is top notch! Dear Evans Motorworks, RE: Casey Mousa I wanted to thank you for the kindness you showed me while purchasing my first BMW 335i. I have always want Dear Evans Motorworks, RE: Casey Mousa I wanted to thank you for the kindness you showed me while purchasing my first BMW 335i. I have always wanted a German luxury car. I was truly looking at Audi, Mercedes and BMW. One day I told my wife I was going to look at Evans Motorworks for BMW’s. I told my salesmen, Casey Mousa, that I was not going to purchase the day of the visit. What really drew me near to Casey was that he was not pushy, he actually cared about me and what I wanted. Being a car guy myself, he was one of the most knowledgeable young men about cars that I have ever seen. He simply impressed me that at his age, he knew so much about new cars, old cars, all kinds of cars. Casey took time and asked me what I wanted in a car. He told me he wanted to make sure that I got the color and engine, as well as all the options I wanted. He pulled around a black BMW 335i, exactly like I had dreamed of. After taking it on a long drive, he told me about the options on this car, and why he loved BMW. I was impressed with his professionalism, as well as his knowledge of the car. He easily showed me options on the car that I never knew existed. As we returned to the dealership, I looked the car over and mentioned that I would get back with Casey. After a few days, my wife told me I should go get the car! At the same time, Casey called to see how I was doing and if I was still interested in the car. I then asked him to work up some prices and I would look them over. When we agreed to the price, Casey emailed me a form that made it easy to fill out and email back. Casey told me at the time I was thinking about buying the car, that it may be better to make that decision before the end of the month. At the time, BMW was offering cash back and special lease incentives. Casey suggested that they may change at the beginning of the month which just happened to be 1 day away. He was right, the evening of the day we went to sign all of the paperwork, BMW did change its policies but Casey and Evans motorsports still honored the deal we had already made. It is important to mention that after the sale, Casey contacted me several times about my car and asked if I had any concerns or questions. He even gave me his personal cell phone number, which I have never had a salesmen do before. I also wanted my windows tinted, and Casey advised me of the best tint. Casey came a week later and picked up my car at my office approximately 35 minutes away and left me a 2015 BMW for a loaner car, while they tinted my windows. He dropped the car off to me at my house that evening! Very impressive to say the least. So not only was Casey there before the sale, he was there after it too! That means a lot. He set up everything on my BMW the way I wanted, as well as told me about BMW’s valet service, which I used when I went to the Dayton airport. I truly believe Casey Mousa is an asset to Evans Motorsworks, as well as the BMW Company as a whole. His personality and his love and knowledge of cars makes for the best salesmen that I have ever encountered. When I am ready to purchase my next BMW, I will not hesitate to return to Casey for another purchase, because I know I can depend on his vast knowledge of BMW cars as well as his laid back demeanor. I also in the future will not hesitate to refer all of my fellow gearheads to Casey and Evans Motorworks for all of their car buying needs as well. Thank you Casey, for all of your help, and kindness you have shown me. I not only consider you an excellent salesman but a good friend as well! Sincerely, Eric More

Worst buying experience. Buyer beware! My husband and I were looking at a vehicle and noticed it displayed abnormally high oil levels. We asked both Robert elswick and sales manager about i My husband and I were looking at a vehicle and noticed it displayed abnormally high oil levels. We asked both Robert elswick and sales manager about it. They said "we trust our mechanics" and dismissed us as if we knew nothing. We decided to trust their mechanics, purchased the vehicle $20k later, and ended up on the side of the road in a cloud of smoke so thick you could see 5ft in front of you. We will never know all the damage that occurred bc it would require taking apart the engine and inspecting Pistons and all gaskets. They refused to extend our warranty, or help in any way other than having it hooked up to have the codes read. (You can have this done anywhere FOR FREE). The sales department will tell you they want to make sure you are happy and confident with your purchase, however will not do what it takes to ensure just that. They even admitted that their techs overfilled the engine by 3 quarts of oil which led to it blowing up and leaving us stranded. if they are so certain the car they sold us is in excellent condition after the engine blew out all the excess oil and the computer read 'decreased engine performance' WHY would they not extend our warranty? We were not asking for $ or anything unreasonable. Just some piece of mind. Perhaps a 6month warranty. They refused. They know it's now messed up, and they "have to protect the business" those are Robert elswick words. Not mine. Don't both trying to contact the manager. You will receive a line of excuses SO long it will enfuriate you. More

Horrible experience. This really has to be one of the worst places on earth. I had 2 simple questions at the dealership. they tap danced around decided to lie and tell me This really has to be one of the worst places on earth. I had 2 simple questions at the dealership. they tap danced around decided to lie and tell me that everything was fine with the vehicle. on day one of driving the car i was sitting on the side of the road because i thought the engine blew up. when i talked to the dealership they gave me a big run around and after about 4 calls they decided they would run the codes for my at their expense (something you can have done at any auto parts store for free). They refused to extend any warranty. Fact of the matter is they just wanted to sale a car and be done with me. would strongly recommend taking your business elsewhere! More

Couldn't have asked for anything more It took over a year to decide on buying a second car and I was well cared for by Jim and the staff from the moment I walked in the door. They helped It took over a year to decide on buying a second car and I was well cared for by Jim and the staff from the moment I walked in the door. They helped with any questions I had and made sure I was educated throughout the entire selection and purchase process. I felt secure in purchasing a used car with no manufacturer's warranty through Evans. They kept all their promises and made me an extremely satisfied customer. Whether buying new, certified or used, I would highly recommend Evans Motorworks (specifically Jim Hilt) for the next car purchase. More