BMW of Delray Beach

Customer relations were demonstrated from the initial greeting thru to analysis and payment. I will be a repeat customer. Love David Helm (not certain of his name) Great service from all. greeting thru to analysis and payment. I will be a repeat customer. Love David Helm (not certain of his name) Great service from all. More

So disappointed with Kevin,came to install the alarm in the car.He said ok no problem.Told me one price then asked another 1.436 and at the end still didn’t get the alarm.Because Iin order to get the alarm the car.He said ok no problem.Told me one price then asked another 1.436 and at the end still didn’t get the alarm.Because Iin order to get the alarm I need to pay another 2,089,I think I wasn’t treated correctly,if he would told me $4000 dollars I need to pay I will never even begin so disappointed More

Awful experience - worst BMW dealer ever. They are so sloppy with everything. Always late - nobody has any idea what is going on. They are so sloppy with everything. Always late - nobody has any idea what is going on. More

Brand new clean very well run customer service Great shuttle service and reliable with pickup shuttle service and reliable with pickup More

Good staff. Advisors are nice. Comfortable waiting area/cafe. Downside: takes forever. service opens early, but they don't have a crew there that early so b Advisors are nice. Comfortable waiting area/cafe. Downside: takes forever. service opens early, but they don't have a crew there that early so booking an early appt in hopes that youll be out before work- no. They dont offer loaners They have a shuttle, on for a 5mi radius I believe. Its BMW, and its autonation. these should be basic amenities. More

I was at the dealership for a routine oil change. I was told it would take possibly 2 hours. It took 1 1/2 hours. I just wish it would only take an hour. In and out. I was told it would take possibly 2 hours. It took 1 1/2 hours. I just wish it would only take an hour. In and out. More

My first seamless car buying experience ever. Sales associate was attentive, narrowed it down to what i wanted, very little wiggle room but I was hapy. Sales associate was attentive, narrowed it down to what i wanted, very little wiggle room but I was hapy. More

BMW of Delray is Simply THE BEST BMW DEALERSHIP! I have a BMW Dealership & Service Center 1/2 mile from me, but i choose to drive 30 mi because from the second I contact anyone at BMW of Delray reg I have a BMW Dealership & Service Center 1/2 mile from me, but i choose to drive 30 mi because from the second I contact anyone at BMW of Delray regarding any of my needs they GO THE EXTRA MILE!! Can't wait to get my 3rd BMW from this store in December! Thanks for not just going above and beyond but also for the Culture of DRV PNK!! More

GREAT SERVICE WRITER, TECHNICIANS NEED TO BE MORE CAREFUL, CAUSED A SECOND TRIP TO DEALERSHIP, SPENT OVER 8 HOURS TOTAL CAREFUL, CAUSED A SECOND TRIP TO DEALERSHIP, SPENT OVER 8 HOURS TOTAL More

Outstanding service Dept. Keith Hauser is epitome of an advisor. From pulling into the service Dept, the staff very welcoming Keith Hauser is epitome of an advisor. From pulling into the service Dept, the staff very welcoming More