BMW of Des Moines

'13 Arcadia Denali Ira was great to work with. Trade in was kind of a hassle, but not because of him. Would have liked someone to go over general features of my vehicle Ira was great to work with. Trade in was kind of a hassle, but not because of him. Would have liked someone to go over general features of my vehicle with me, not just during test drive. Staff in general was very courteous. More

Excellent Dealership, Excellent Salesman We needed to replace our 2013 BMW due to an accident and wouldn't think of going elsewhere to buy our replacement car. Everyone at the dealership is We needed to replace our 2013 BMW due to an accident and wouldn't think of going elsewhere to buy our replacement car. Everyone at the dealership is exceedingly friendly and welcoming. Our salesman, Ira Booker immediately recognized I was still experiencing trauma from the accident and took care of our needs quietly, efficiently and with the utmost care, concern and consideration. He found the perfect replacement car for us at a price we were comfortable with and made the purchase easy and problem free. I cannot commend him or recommend him or the dealership enough to prospective BMW purchasers. More

excellent experience Ira provided good friendly customer service (didn't feel pressured). They were able to address any concerns I had with the vehicle. Also, was able t Ira provided good friendly customer service (didn't feel pressured). They were able to address any concerns I had with the vehicle. Also, was able to get to a price that I was comfortable with. More

Excellent in every way. The dealership personnel were polite, friendly, courteous, and helpful in every way. It couldn't have been better. They put the customer first in ev The dealership personnel were polite, friendly, courteous, and helpful in every way. It couldn't have been better. They put the customer first in every respect. I willl certainly come back again and would recommend this dealership to anyone. More

Rogers review Good friendly customer service, minimal pressure. Very helpful. Solomon was able to work with me to get a price that I was satisfied with. Was able to Good friendly customer service, minimal pressure. Very helpful. Solomon was able to work with me to get a price that I was satisfied with. Was able to research concerns I had about the vehicle. More

Dynamic customer experience Can't say enough good things about the sales and service staff! I've been to several other dealerships before I finally found my BMW home. Everyone he Can't say enough good things about the sales and service staff! I've been to several other dealerships before I finally found my BMW home. Everyone here makes you feel valued and appreciated. I recommend a visit if you're looking for the best customer experience BMW can offer. Ask for Derek, he will take good care of you! More

Smooth as it could possibly go. Very easy process and it was very rapid too. I would be more than happy to recommend them to anyone in the market for a BMW. Very easy process and it was very rapid too. I would be more than happy to recommend them to anyone in the market for a BMW. More

Low pressure, excellent customer service Excellent over-all experience. Would purchase from this dealership again. Purchased from out of state and had no difficulties; great customer servic Excellent over-all experience. Would purchase from this dealership again. Purchased from out of state and had no difficulties; great customer service, fair price, no pressure sales and follow-up after purchase. More