Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of Des Moines
Urbandale, IA
264 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 264 reviews
July 01, 2020
Ira B Is the BEST Ira Booker was excellent in helping me get what I needed for my new vehicle. He was efficient in working with me and making me feel valued as a custo Ira Booker was excellent in helping me get what I needed for my new vehicle. He was efficient in working with me and making me feel valued as a customer. He was professional and friendly to both me and my 11-year-old son. More
by Cory W
Employees Worked With
Ira Booker
June 24, 2020
Top Notch Dealership I have dealt with many car dealerships in central Iowa and I found BMW of Des Moines to be top notch. Staff, especially Ira Booker's knowledge of the I have dealt with many car dealerships in central Iowa and I found BMW of Des Moines to be top notch. Staff, especially Ira Booker's knowledge of the products is phenominal. What a joy it was to find someone who is passionate about what he does. The service I received was over the top! More
by CJCPU
Employees Worked With
Greg Pingel, Ira Booker
June 16, 2020
Quality Service I like the quality of work done. My car looks brand new! I appreciate the kindness shown by arranging transportation after dropping my car off for ser I like the quality of work done. My car looks brand new! I appreciate the kindness shown by arranging transportation after dropping my car off for service and for pickup when detailing was completed. More
by JMc526
Employees Worked With
Manny Gonzalez
June 15, 2020
Service is always fast and friendly. There is never any drama as to communicating what is needing repaired and there is never any pressure with the upsells, etc. drama as to communicating what is needing repaired and there is never any pressure with the upsells, etc. More
by c_foster32
Employees Worked With
Dennis Christie
June 14, 2020
Our experience was second to none. Ira was tremendously helpful from start to finish and we couldn't be happier. I would highly recommend both Ira and Des Moines BMW. helpful from start to finish and we couldn't be happier. I would highly recommend both Ira and Des Moines BMW. More
by S Safris
Employees Worked With
Ira Booker
June 10, 2020
Tyler was great to work with. He made car buying comfortable and easy. Everyone at the dealership was welcoming and friendly. Definitely would go back! comfortable and easy. Everyone at the dealership was welcoming and friendly. Definitely would go back! More
by dhart175
Employees Worked With
Tyler Vonnahme
June 05, 2020
Great Experience! Ira Booker insured that our experience at BMW of Des Moines was fantastic! He patiently and professionally answered all our questions, and worked har Ira Booker insured that our experience at BMW of Des Moines was fantastic! He patiently and professionally answered all our questions, and worked hard to provide us a fair deal. He even came in on his day off to close the deal! The best buying experience I've had to date. If you are in the market for a vehicle, go see Ira, you will not be disappointed! More
by TSF
Employees Worked With
Ira Booker
May 28, 2020
I would like to share one of the best experiences on buying a used car that I have ever had. My wife and I were looking for a used vehicle (a slight upgrade) she had a 2012 suburban that was getting up buying a used car that I have ever had. My wife and I were looking for a used vehicle (a slight upgrade) she had a 2012 suburban that was getting up in miles we started looking for a Yukon Denali XL and came across one at a local dealership that we have done business with before. We called and set up an appointment with the same salesman that sold us our previous vehicle. We liked the vehicle but we noticed a few minor issues with it and pointed them out. The salesman said I’m sorry but it is as is( for $32000). Now as we left we found it both odd that this is how they decided to deal this way. Now let’s fast forward 1 month and I get a call from the same salesman that they dropped the price to $30000 would I be interested in it now. My reply was have you fixed the problems and if not what is the price to fix those. His reply was the same as before it is as it is and never looked into fixing them. Now my wife has done some searching and found the exact same year, make and mileage and price as the one that we found several months ago but this one is located at BMW of Des Moines. This is where we met Calvin Conley. He has given us the definition of what above and beyond of what a salesman is. Since he has made the sale he has stayed in touch for the past 3 weeks. He was willing to drive 20 miles out to our house for us to sign the title (since we couldn’t the night of the sale) and From the simplest of texts to make sure we still like the Denali. To answering any ? That we may have. One week after we took ownership we noticed a mechanical problem with the driver side running board. He informed me that there GM mechanic was on vacation but take it to any GM dealer and they would pick up the diagnostic fee and go from there. ( instead of telling us we would have to wait till he got back) So now the Denali is in there shop and they offer us a loaner. ( now we all know how dealerships give out loaners?) used up pieces of garbage. But they loaned us a 2020 BMW X5. I can never say enough how much that I am impressed with Calvin and BMW of Des Moines. They have won my business as a first option for when I need to shop for a vehicle for my daughter who is 13 and my son who is 11. Thankyou Calvin and BMW Eddie and Donna Simons More
by Simons316
Employees Worked With
Calvin conley
