BMW of Downtown Los Angeles

I leased a plug-in hybrid at this dealership and was helped by John Won. He was friendly, professional (while being easy going) and gave me a fantastic deal. He was also very patient (I had a lot of q helped by John Won. He was friendly, professional (while being easy going) and gave me a fantastic deal. He was also very patient (I had a lot of questions about interior/exterior color choices). The entire process was pain free and fast---definitely the best experience I've ever had with a dealership. Even after I left the dealership and got home with the car, I had multiple questions about charging the battery, and John was still very helpful by answering my questions and responding promptly. Great customer care! I highly recommend this dealership and John in particular. More

I am very satisfied to have bougth my new car at Nick Alexander BMW, Menny Santos was the person who helped me, he is very professional an honest person. If you are planning to buy a BMW go to this deale Alexander BMW, Menny Santos was the person who helped me, he is very professional an honest person. If you are planning to buy a BMW go to this dealership and ask for Menny Santos. You will not regret it! More

It feels like your own private dealership. Everybody has a smile on their faces, which makes you feel happy. You are treated like you are the most important customer. John has been my sales executive an a smile on their faces, which makes you feel happy. You are treated like you are the most important customer. John has been my sales executive and he cares about your needs and does not just want to sell a car, not pushy at all and gives you time to make your decision and lets you know the pros and cons of the choices you make. I love this Dealership, have been coming here for the last 15 years. More

My father and I went here to look at a couple of cars and we were helped by Edgar. He was extremely nice and welcoming towards us and allowed us to test drive a couple of the cars. Thanks to all his help we we were helped by Edgar. He was extremely nice and welcoming towards us and allowed us to test drive a couple of the cars. Thanks to all his help we left with a 2018 430I grand coupe and we love it. More

David was upfront & honest in the whole process. He was knowledgeable & eager to assist. Would definitely recommend him to anyone seeking to purchase a BMW. knowledgeable & eager to assist. Would definitely recommend him to anyone seeking to purchase a BMW. More

I recently visited Nick Alexander BMW with my dad after going to a few other local dealerships. We were greeted by Edgar. He is extremely nice and informative. He answered all of my dad's questions and ne going to a few other local dealerships. We were greeted by Edgar. He is extremely nice and informative. He answered all of my dad's questions and never was pushy. We really appreciate his service. When we were at the other dealerships we noticed the sales men didn't want to really help my dad cause he's a little older and it was not okay that they made us feel that way so it was very nice to get a high level of respect and service from Edgar. If in the market for ANY vehicles, do yourself the favor of seeing Edgar at Nick Alexander BMW. More

I am absolutely delighted with my BMW X3, that I purchased. Jon Won was so patient. He went above and beyond for me and car. purchased. Jon Won was so patient. He went above and beyond for me and car. More

Nick Alexander BMW, the best BMW dealership in LA. My salesman John Won was so professional, friendly, flexible and I felt zero pressure to purchase. He really listened to what I was saying and what I wa salesman John Won was so professional, friendly, flexible and I felt zero pressure to purchase. He really listened to what I was saying and what I wanted in my new car More

Manny Santos from Nick Alexander is the MAN!! I have leased two cars from him and I can't sing his praises enough. He's personable, professional, thorough, helpful, and will get you any deal he can for leased two cars from him and I can't sing his praises enough. He's personable, professional, thorough, helpful, and will get you any deal he can for you. Basically, he's a car salesman, that isn't a car salesman if that makes sense. I will be going back to him for my next lease, 100%. More

John Won provided exceptional service for me in purchasing a BMW. I recommend him as a sales person at BMW because of his knowledge and service. purchasing a BMW. I recommend him as a sales person at BMW because of his knowledge and service. More