BMW of Downtown Los Angeles

This week I bought my very first luxury vehicle ever. I had been to many different dealerships looking for the right car. This was a big decision and big purchase for me. David Iturralde and Jorge Martinez had been to many different dealerships looking for the right car. This was a big decision and big purchase for me. David Iturralde and Jorge Martinez really made this experience so much easier for me. They were respectful, easy to work with, and not pushy at all. They did not pressure me into a vehicle, rather they helped me find the right car for me. Their patience and kindness made me want to buy a car from them and not anyone else. Thanks David and Jorge! I'm so happy with my car and am sending people your way! More

Edgar is the BEST!!! No pressure, hassle free, amazing service. Makes your car shopping experience a good and memorable one. He's VERY patient but he takes care of everything with efficiency and a sense o service. Makes your car shopping experience a good and memorable one. He's VERY patient but he takes care of everything with efficiency and a sense of urgency. DON'T GO ANYWHERE ELSE. Edgar will get you the vehicle you want, payment you need, and the service that you deserve. More

Daniel Fox provided excellent customer service! He was quick, knowledgeable and very patient. Thx to him this process of getting a new car was smooth and hassle free. quick, knowledgeable and very patient. Thx to him this process of getting a new car was smooth and hassle free. More

EXCEPTIONAL 5-STARIt is pleasure doing business here at EXCEPTIONAL 5-STAR It is pleasure doing business here at Nick Alexander BMW. They always deliver exceptional service with their highly trained profe EXCEPTIONAL 5-STAR It is pleasure doing business here at Nick Alexander BMW. They always deliver exceptional service with their highly trained professionals. I have been working with John Won in the sales department for many years. He delivers amazing service. On a very short notice John find the car I was looking for with amazing terms and helped me transition from my existing lease to the new one in record time. I could not be happier. HIGHLY RECOMMEND More

I leased a plug-in hybrid at this dealership and was helped by John Won. He was friendly, professional (while being easy going) and gave me a fantastic deal. He was also very patient (I had a lot of q helped by John Won. He was friendly, professional (while being easy going) and gave me a fantastic deal. He was also very patient (I had a lot of questions about interior/exterior color choices). The entire process was pain free and fast---definitely the best experience I've ever had with a dealership. Even after I left the dealership and got home with the car, I had multiple questions about charging the battery, and John was still very helpful by answering my questions and responding promptly. Great customer care! I highly recommend this dealership and John in particular. More

I am very satisfied to have bougth my new car at Nick Alexander BMW, Menny Santos was the person who helped me, he is very professional an honest person. If you are planning to buy a BMW go to this deale Alexander BMW, Menny Santos was the person who helped me, he is very professional an honest person. If you are planning to buy a BMW go to this dealership and ask for Menny Santos. You will not regret it! More

It feels like your own private dealership. Everybody has a smile on their faces, which makes you feel happy. You are treated like you are the most important customer. John has been my sales executive an a smile on their faces, which makes you feel happy. You are treated like you are the most important customer. John has been my sales executive and he cares about your needs and does not just want to sell a car, not pushy at all and gives you time to make your decision and lets you know the pros and cons of the choices you make. I love this Dealership, have been coming here for the last 15 years. More

My father and I went here to look at a couple of cars and we were helped by Edgar. He was extremely nice and welcoming towards us and allowed us to test drive a couple of the cars. Thanks to all his help we we were helped by Edgar. He was extremely nice and welcoming towards us and allowed us to test drive a couple of the cars. Thanks to all his help we left with a 2018 430I grand coupe and we love it. More

David was upfront & honest in the whole process. He was knowledgeable & eager to assist. Would definitely recommend him to anyone seeking to purchase a BMW. knowledgeable & eager to assist. Would definitely recommend him to anyone seeking to purchase a BMW. More

I recently visited Nick Alexander BMW with my dad after going to a few other local dealerships. We were greeted by Edgar. He is extremely nice and informative. He answered all of my dad's questions and ne going to a few other local dealerships. We were greeted by Edgar. He is extremely nice and informative. He answered all of my dad's questions and never was pushy. We really appreciate his service. When we were at the other dealerships we noticed the sales men didn't want to really help my dad cause he's a little older and it was not okay that they made us feel that way so it was very nice to get a high level of respect and service from Edgar. If in the market for ANY vehicles, do yourself the favor of seeing Edgar at Nick Alexander BMW. More