BMW of Downtown Los Angeles

I had excellent customer service at Nick Alexander BMW, Manny Santos helped me out, got me approved quick, showed me tons of options and was willing to work with me. Manny Santos helped me out, got me approved quick, showed me tons of options and was willing to work with me. More

Just want to thank Irvin and his team for getting me approved for my new BMW. The whole process was fast and easy. They gave me the price I was looking for without the whole back and forth. Highly recom approved for my new BMW. The whole process was fast and easy. They gave me the price I was looking for without the whole back and forth. Highly recommend Irvin and his team. Guy knows his BMW. More

Best BMW Dealership By far, this has been the best car purchase experience I have had. A friend of mine recommended I reach out to Manny. Right away he followed up with m By far, this has been the best car purchase experience I have had. A friend of mine recommended I reach out to Manny. Right away he followed up with me. We worked some number on a new lease. Got to the monthly payment I wanted and just came in, signed paperwork and I was in and out in about an hour. Thank you again!!! More

Above and beyond Shout-out to Collin and Eli.... Tried to locate a new 2021 JCW MINI Cooper by calling different dealers but with Covid-19, the southern California a Shout-out to Collin and Eli.... Tried to locate a new 2021 JCW MINI Cooper by calling different dealers but with Covid-19, the southern California area was bone dry. Finally contacted Nick Alexander Imports. I was told they didn't have one but the Internet Sales Manger, Collin, said "...hold on, let me check something...". He texted me right back that he had been able to locate three at the port. Not only was he willing to go the extra mile and get it for me but he also worked out what I consider to be good deal too. Had to bring the car in for a minor software issue and found that the Service Manager, Eli, was as helpful, supportive and accommodating as the sales manager. Everyone at the dealership and everything they have done there has made for a very positive experience. This will my third MINI (previous 2002 and 2010). I have dealt with other dealerships in southern California but I have to say the staff at Nick Alexander has been the best - top notch! Thanks guys! More

Fantastic Sales Experience!! Everyone is nervous leasing or purchasing a car - especially one over $50,000! The team at Nick Alexander made me comfortable from day one of looking Everyone is nervous leasing or purchasing a car - especially one over $50,000! The team at Nick Alexander made me comfortable from day one of looking at different models. No pressure. Came back a second time for a test drive, still no pressure. Third time, i let them know i would be trading in my vehicle for a 2021 model. Henry, the Sales Manager was great, John Won, the salesman walked me through the different options on the vehicle (gadgets that make your head spin!) and finally Ali in Finance. I will recommend this dealership to anyone wanting a BMW or MINI! More

Best BMW dealership in Los Angeles I have now leased 7 cars with Nick Alexander. Ruben Espinosa and Daniel Fox have shown great care, ethics and passion in their customer service. Not I have now leased 7 cars with Nick Alexander. Ruben Espinosa and Daniel Fox have shown great care, ethics and passion in their customer service. Not only throughout the leasing process but also during servicing. They have made leasing a car a pleasant experience and you always feel you are being treated with respect and fairly. More

Daniel Fox, sales person at Nick Alexander is one of the best sales representatives I have ever worked with in any industry much less the car industry. He is friendly & he always finds me a great deal too. best sales representatives I have ever worked with in any industry much less the car industry. He is friendly & he always finds me a great deal too. I’ve gone to other BMW dealerships and no one has ever provided me a better deal than Daniel Fox. Need I say more. More

Edgar Manzanares was very patient with helping us find the right car for our needs. We did not feel pressure to purchase when we were not ready. We ended up with the perfect car! The dealership as a whole the right car for our needs. We did not feel pressure to purchase when we were not ready. We ended up with the perfect car! The dealership as a whole was great! More

Very thankful I have worked hard all my life to get my dream car and I finally got it. A Certified 3 series. Manny made the process very easy and very friendly. Tha I have worked hard all my life to get my dream car and I finally got it. A Certified 3 series. Manny made the process very easy and very friendly. Thank you again More

Another fantastic experience! My experience working with John Won of Nick Alexander was EXTRAORDINARY. John was responsive, highly professional and thoughtful as I made the decisio My experience working with John Won of Nick Alexander was EXTRAORDINARY. John was responsive, highly professional and thoughtful as I made the decision whether to go forward and lease a BMW. He did not pressure me - he kept me informed on all option and found my ideal car - at a great lease rate. On top of this, John arranged to have the transaction happen at my building in Brentwood - saving me time and concern during the middle of the pandemic. John is truly exceptional. Also: The man dropping off my new car - Christian - was also fantastic. He walked my girlfriend and I through the 330's new technology patiently and helpfully, explaining all of the exciting new features! More