BMW of Downtown Los Angeles

Exceptional Service Exceptional service provided & very accommodating to ensure the lease process goes as smooth as possible. I would definitely recommend this dealershi Exceptional service provided & very accommodating to ensure the lease process goes as smooth as possible. I would definitely recommend this dealership to family and friends. More

Great customer service John Won took great care of me. If you want the best car buying experience, go see John Won for all your BMW needs. Great deal and the best service. John Won took great care of me. If you want the best car buying experience, go see John Won for all your BMW needs. Great deal and the best service. More

My 4th lease with Nick Alexander Henry Ryu was my sales person for my 4th BMW lease. He was very intuitive about what I wanted and needed for my new lease after having just 2 quick ph Henry Ryu was my sales person for my 4th BMW lease. He was very intuitive about what I wanted and needed for my new lease after having just 2 quick phone calls with me. I am a very busy person like the next, and he was able to get me a great monthly fee without any haggling. He also threw in some extras like tire insurance and window tints. I'm planning on staying with Nick Alexander for my next lease in 3 years and I hope to get Henry again. Do NOT get lazy and go through lease brokers... they will try to make some extra cash at your expense. In my experience, I've had the best deals and follow through going directly to the dealership. More

Unbeatable offer & service made be buy right away! It was a perfect shopping experience at BMW Nick Alexander! Manny, the Sales Manager, was highly professional, friendly and very patient with our many It was a perfect shopping experience at BMW Nick Alexander! Manny, the Sales Manager, was highly professional, friendly and very patient with our many questions. He was truly interested in finding the right car for us. The facility is really nice (renovated). The conversations and negotiations were accommodating, the final offer was very attractive (actually unbeatable!). We bought a certified pre-owned BMW the same day. It's a dealer we will definitely return to! More

All about the customer The staff at this dealer really made me feel like they wanted to make me happy, I live quite a ways away and I couldn’t make it there on a one day not The staff at this dealer really made me feel like they wanted to make me happy, I live quite a ways away and I couldn’t make it there on a one day notice, so Christopher knew I was interested and updated with me on my situation daily reassuring me the car was there and I’ll be taken care of, car was spotless and ready for a test drive as soon as I got there, I’ve been to dealers before and bought cars off dealers before, by far it was the smoothest and best experience I’ve had. More

Everyone at nick alexander are awesome i worked with Chris Han to get a new 3 series transferred from bmw of monterey. everything was fast and easy and i cant thank Chris and co. enough for i worked with Chris Han to get a new 3 series transferred from bmw of monterey. everything was fast and easy and i cant thank Chris and co. enough for helping me with my vehicle! More

Professional Sales Department With my six BMW leased starting with the 3 Series and currently with the 5 Series, Joe Pinedo in sales was very instrumental in assisting me every ste With my six BMW leased starting with the 3 Series and currently with the 5 Series, Joe Pinedo in sales was very instrumental in assisting me every step of the way with each of my leases, I prefer to only work with him at this point. He is a professional and wonderful person with a great attitude, always going above and beyond to make sure everything is well with me and my BMW's. He really takes his time, there's never any pressure and I personally appreciate everything he has done. More

James Piper is the Best! I just leased my third BMW 3-Series through James Piper at Nick Alexander BMW. James is professional, knowledgeable and responsive. He understands wh I just leased my third BMW 3-Series through James Piper at Nick Alexander BMW. James is professional, knowledgeable and responsive. He understands what is important to you for the car you will drive every day, and will work with you to get the best overall deal possible. The entire transaction from start to finish was an enjoyable experience. More

Great Experience We bought a 2016 x3 and worked with Cameron and Chris Han - they were both very helpful and made the process easy. Mark in Finance was also great. Tha We bought a 2016 x3 and worked with Cameron and Chris Han - they were both very helpful and made the process easy. Mark in Finance was also great. Thank you all! More

Quality Interaction with Kyle Kyle Rancourt was incredibly helpful in my certified used car buying process. He was quick, to the point, and straight forward which is a rare find i Kyle Rancourt was incredibly helpful in my certified used car buying process. He was quick, to the point, and straight forward which is a rare find in the car buying industry. More