BMW of Downtown Los Angeles

Great custom order lease experience! Had a GREAT experience shopping for and leasing our new car from James Piper! He always took good care of us throughout the process and answered all o Had a GREAT experience shopping for and leasing our new car from James Piper! He always took good care of us throughout the process and answered all our questions and met all of our requests, no matter how small they were. James is great to work with, no pressure to make a decision too quickly. I will definitely be back! More

Great experience with Chris Han This is my first time buying a car and Chris makes it very easy for me. He always responds to our questions and requests, no matter how small they are This is my first time buying a car and Chris makes it very easy for me. He always responds to our questions and requests, no matter how small they are. And it is always comfortable to talk to him, no pressure, I would definitely come back here if I plan to buy another BMW in the future. More

Really great experience with Christopher J Han This is my first time buying a car and Chris makes it so easy for me. He responds to every little question and request. And it always feels comfortabl This is my first time buying a car and Chris makes it so easy for me. He responds to every little question and request. And it always feels comfortable talking to him, about our needs for the car, about our questions, and even about the price. I would definitely come back here if we ever plan to buy a another bmw. More

Great M5 Competition from nicks alexander I dealt with Ruben and John and I have to emphasize that these guys and this dealership are the absolute best in service and follow though. I have pur I dealt with Ruben and John and I have to emphasize that these guys and this dealership are the absolute best in service and follow though. I have purchased/leased over 10 BMWs over the years and the last few have been with Nick Alexander with Ruben and John and there is really no comparison between the service provided at this dealership and the others in my opinion. More

Highly recommend Manny Came in last weekend. Looked at different options. Told Manny what I wanted and wanted to pay, less than 15 minutes we had come to an agreement. Lowes Came in last weekend. Looked at different options. Told Manny what I wanted and wanted to pay, less than 15 minutes we had come to an agreement. Lowest price from all the other dealerships. More

New 3 series Got my second BMW and Manny has always been great and patient. Their Service department is also amazing. I did most of it over the phone and just came Got my second BMW and Manny has always been great and patient. Their Service department is also amazing. I did most of it over the phone and just came in and picked it up. More

Friendly Transaction Purchased X3 M40 on a dealer trade. Jorge Martinez took care of the entire transaction and kept us informed every step of the way. Good deal and done Purchased X3 M40 on a dealer trade. Jorge Martinez took care of the entire transaction and kept us informed every step of the way. Good deal and done in few hours with friendly service and attention living up to the exceptional BMW experience. Leslie More

John Won Extra Special This past weekend just returned to lease my 4th BMW from Nick Alexander Imports, John Won went extra miles for us, my lease was up in November therefo This past weekend just returned to lease my 4th BMW from Nick Alexander Imports, John Won went extra miles for us, my lease was up in November therefore I got an extension until I decided what model was going with, so the last few months John was very determined to find what I was looking for between phone calls, emails, text, he was able to find it for me, best options and best for my budget. John was extremely polite, professional, kind, friendly, patient, understanding, helpful, he made it a very pleasant experience leasing the car, when we arrived to the dealership he had already prepared everything for us, we were in and out of the dealership in an hour, between test drive, signing the new contract and inspection of my old BMW. Nick Alexander is one of the best dealerships that i know and please don't forget to ask for John Won, he will make it possible for you. More

my new M2 great service and communication from james from the initial order of my 2019 M2 comp till delivery. call and emails always promptly replied to. got me great service and communication from james from the initial order of my 2019 M2 comp till delivery. call and emails always promptly replied to. got me a fair price, and delivery was as promised. More

Amazing car sales man We went to get a car for someone else and our sale man Christopher J Han was so great! after seeing the vehicle we were going to purchase we went to C We went to get a car for someone else and our sale man Christopher J Han was so great! after seeing the vehicle we were going to purchase we went to Chris office where we started the process, he did not make you feel pressured at any moment and he explained everything thoroughly! One of the managers let us know that it was Chris first day and his first sell, I let the manager know that I would have never known that if he hasn’t told me, I am so happy with the customer service we received from Chris that I would go back specifically for HIM to get my own BMW. He truly made it the best car buying expirence I have EVER had, once again thank you Chris! More