BMW of Downtown Los Angeles

I had great customer service from Jessica Espinoza Jessica Espinoza was extremely helpful with the whole experience and made our proceess very smooth . I love my car. Thank you BMW and Thank you Jessic Jessica Espinoza was extremely helpful with the whole experience and made our proceess very smooth . I love my car. Thank you BMW and Thank you Jessica More

My 6th purchase there I had a great experience with Jorge Martinez. I gave him my car and price requirements, and he met them with a minimum of hassle. Then he helped me I had a great experience with Jorge Martinez. I gave him my car and price requirements, and he met them with a minimum of hassle. Then he helped me move into my new car from my old one. I wouldn't hesitate to go back to him again. More

EXCEPTIONAL CUSTOMER SERVICE Manny at Nick Alexander provided exceptional customer service. I was able to lease the car I wanted with the price I wanted and Manny made it happen! Manny at Nick Alexander provided exceptional customer service. I was able to lease the car I wanted with the price I wanted and Manny made it happen! Thanks to Manny, I will always be a recurring BMW customer in the future. More

NICK'S MINI REVIEW I worked with Paul who was great. He was honest and fair in coming to an agreement in the sale of the vehicle. He had all the answers and information I worked with Paul who was great. He was honest and fair in coming to an agreement in the sale of the vehicle. He had all the answers and information I needed. He was great to work with and I look forward to working with him again in the future. More

8th Purchase From Alexander BMW This is my 8th BMW and the customer experience and service continues to be outstanding! Daniel Fox did an outstanding job with the purchase of my 2018 This is my 8th BMW and the customer experience and service continues to be outstanding! Daniel Fox did an outstanding job with the purchase of my 2018 i3s! He made the drive up from Orange County more than worthwhile and hassle free. More

Excellent customer service He is a very friendly and helpful person . I will definitely recommend him to everyone who is looking to have a good service experience and find a g He is a very friendly and helpful person . I will definitely recommend him to everyone who is looking to have a good service experience and find a good answer. More

James Piper was great! After calling numerous BMW dealerships looking for the 2018 x4, I finally found a Sales Manager willing to help me. I couldn't be more satisfied. Than After calling numerous BMW dealerships looking for the 2018 x4, I finally found a Sales Manager willing to help me. I couldn't be more satisfied. Thanks to James Piper, I was able to get the vehicle I was looking for. I look forward to doing business with him again, on my next lease. Although, I will note: there was an issue with BMW Finance due to an employee departure and I was extremely upset with the loss of paperwork. Luckily, they resolved this issue, but needless to say, not a pleasant experience with BMW Finance departrment. More

I wanted to talk about the greay work from Marcos at BMW This dealership is amazing, during my second purchase after only 2 years of being with my Bmw convertible. Marcos Lopez was able to get me out of the This dealership is amazing, during my second purchase after only 2 years of being with my Bmw convertible. Marcos Lopez was able to get me out of the car with the same payment into a 2018 BMW I love. Also, deliver all paperwork to my home. My husband and I are very happy. More

WORSE DEALERSHIP IN CALIFORNIA I have dealt with many BMW dealerships, As I have owned (3) 7 series. This dealership is THE WORSE DEALERSHIP IN CALIFORNIA. If they have anything I have dealt with many BMW dealerships, As I have owned (3) 7 series. This dealership is THE WORSE DEALERSHIP IN CALIFORNIA. If they have anything in the past in their system they will run your credit without telling you, luckily I had credit alerts. Me and the finance manager signed all the documents on a Monday night be Tuesday mid day they sold the car without my other party even getting a change to get there to sign their part. The dealership closes at 9pm. My other party made it from corona to LA at 6:30 too late they sold the car at 4:30. I WOULD TELL ANYONE DO NOT SHOP HERE. BAD BUSINESS. More

Buy your next car at Nick Alexander BMW with Joe Pinedo My wife and I visited Nick Alexander BMW and met Sales Representative Mr. Joe Pinedo. Our over all visit was pleasantly comfortable and without any s My wife and I visited Nick Alexander BMW and met Sales Representative Mr. Joe Pinedo. Our over all visit was pleasantly comfortable and without any sales pressure. We asked many technical questions and that were answered. We easily test drove several vehicles. We ultimately found the right car from my wife. Our visit was very pleasant and hassle free because Joe Pinedo was the right man for the job, He was knowledgeable and most helpful. We sealed a great deal and drove away happy with our new 2018 BMW 530I.. Again, Thank You Joe Pinedo and Alexander BMW for a job well done!!! More