BMW of El Cajon

Excellent service. I've had nothing but great service from this dealership. I bought my 2007 335i coupe from them (Albi P was my sales guy) and have had it serviced the I've had nothing but great service from this dealership. I bought my 2007 335i coupe from them (Albi P was my sales guy) and have had it serviced there (Brent M. is my service writer) for as long as I've owned it. I live in Clairemont and could easily take my vehicle to another BMW dealer within a few miles of my house but Brent has won my car heart with excellent service each time I come. Correspondence, either over the phone or through email is always prompt (within 24hrs and usually much less) and the service department has always fixed things right the first time. If they think my vehicle might be in for an extended period of time, I'm always offered a loaner. There's something be said for building a rapport with the people who take care of you and that's what I've done with the team at El Cajon BMW. Side note about the dealership...it was recently renovated and the showroom is immaculate. I've always been greeted with offers of some sort of cold beverage. If you purchase your car there, you get free unlimited car washes. Looking forward to my next visit!! Thanks El Cajon BMW! More

Extremely happy customer. I was there for a schedule free oil change for my BMW. Everyone was very courteous and polite and helpful, the service was done defore the given time I was there for a schedule free oil change for my BMW. Everyone was very courteous and polite and helpful, the service was done defore the given time and waiting for my car was enjoyable, waiting room had a flat TV, a small fridge with cold water and of course a very high tech coffee maker that can prepare you anything you need by a touch of a finger. Another impressive detail is that they have a basket filled with fresh beautiful flowers for customers, given to them when they leave. Because of this and more I've been with BMW for several years and will probably continue there for many more. More

Excellent Service Randy Grams, Client Advisor is excellent in following up with clients. Gave us 100% perfect service from impromptu turnover of lease car to getting a Randy Grams, Client Advisor is excellent in following up with clients. Gave us 100% perfect service from impromptu turnover of lease car to getting a new one. Very fair and honest. Kudos to Gino who gave us a good deal on the car lease. Will always be loyal to BMW. More

Fantastic Customer Service I've been going to BMW of El Cajon for a number of years. I have never been disappointed with my service advisor or the service on my vehicle. Danie I've been going to BMW of El Cajon for a number of years. I have never been disappointed with my service advisor or the service on my vehicle. Daniel provided me with an honest evaluation of what my service would cost, and the service always completed promptly. I have recommended this dealership to my friends because I know they would be taken care of on each and every visit. More

Great customer service. So I've been a customer of SD BMW for years cause I didn't know any better. BMW of El Cajon has taken my BMW experience to another level. There custom So I've been a customer of SD BMW for years cause I didn't know any better. BMW of El Cajon has taken my BMW experience to another level. There customer satisfaction is as serious as the brand they represent. Was in and out within 45min with my new X3. More

645ci Service If you want excellent service, go to Terry Vestal, he is the most honest, helpful and courteous guy in town. You are awesome Terry! Thank you!! You de If you want excellent service, go to Terry Vestal, he is the most honest, helpful and courteous guy in town. You are awesome Terry! Thank you!! You deserve a pay raise for the type of excellent customer skills you offer! More

Terry Vestal On my last visit I learned that I will always go to Terry Vestal to get service, the most helpful and courteous guy in town. Thank you Terry for gett On my last visit I learned that I will always go to Terry Vestal to get service, the most helpful and courteous guy in town. Thank you Terry for getting things done! More

Excellent service As soon as I arrived, Terry walked over to provide assistance. Terry was very articulate to resolving issues with my bmw. Kudos to Terry & the servi As soon as I arrived, Terry walked over to provide assistance. Terry was very articulate to resolving issues with my bmw. Kudos to Terry & the service dept. Sincerely, Philipp G Lim Major USAF Retired More

Excellent Service Shopped at different dealerships where the employee either didn't care so much to show us vehicles or where they just didn't care to show us options o Shopped at different dealerships where the employee either didn't care so much to show us vehicles or where they just didn't care to show us options or work with us to get a car that suited our needs. A few never returned calls or emails even with the interest we had in purchasing our vehicles. But once we made contact with Chuck at BMW El Cajon, not only was he attentive to our needs, but was more than willing to meet with us, talk with us and spend the time trying to get us a car that we were happy with. More

Purchase of my new BMW Shawn &Jake awesome customer service; Shawn gave my husband and I option we were happy with all the service you have awesome employees great job!!! Shawn &Jake awesome customer service; Shawn gave my husband and I option we were happy with all the service you have awesome employees great job!!! More