BMW of El Cajon

service took BMW in due to screw in tire - had to buy new tire - service provided was prompt, courteous and even got the car washed - nice group of people took BMW in due to screw in tire - had to buy new tire - service provided was prompt, courteous and even got the car washed - nice group of people More

Great Experience My family and I had a great experience at BMW of El Cajon. Daniel Quintero was our sales advisor. He was patient and not pushy at all. He took his tim My family and I had a great experience at BMW of El Cajon. Daniel Quintero was our sales advisor. He was patient and not pushy at all. He took his time showing us several vehicles until we found the one we loved. The dealership is clean and lots of nice people work there. I'll be buying my next BMW from this dealership. More

This dealership is AMAZING!!!!!! DON'T BUT A BMW FROM Any OTHER DEALERSHIP!! I just bought mt second BMW from them and I can't say enough GREAT ABOUT THIS DEALERSHIP! From the General DON'T BUT A BMW FROM Any OTHER DEALERSHIP!! I just bought mt second BMW from them and I can't say enough GREAT ABOUT THIS DEALERSHIP! From the General Manager Ron, to my sales rep Chuck (he is top notch and wonderful to work with!), to he service department, the BMW genius's on hand, the parts dept., the car valets, the car wash staff, the loaner dept, and the quality of the cars they've sold me. I initially went to another BMW dealership in town and had a horrible experience. I was hesitant to drive to El Cajon because it was a little far for me. But I'm so glad I did!!!! It is a beautiful new building, they have a great coffee machine that provides lattes, mochas, espresso, etc. And the staff in all departments treated my like a king!! Plus you can tell they are all genuine people. Other dealership didn't and don't give me the warm feeling I get from the staff at El Cajon. Plus they wash your car for free!!! I stop by about every 10 days to grab a espresso, water, and have my car washed. The people are so incredibly nice there it's become a fun social visit for me. They have become like family. When you meet Ron the GM you'll see what a good, genuine man he is, which explains to me why he has such a wonderful staff!! He's hired other people that are just like him!! The service manager's staff is also a group of top notch wonderful people. So even if El Cajon is a little far for you, and you may think its not the greatest area, do yourself a huge favor and make the trip, you will be REALLY happy you did!!! More

Friendly and timely manner The best dealership so far for us, clean and relaxing environment while waiting, all personnel are very cordial and courteous, service was always exce The best dealership so far for us, clean and relaxing environment while waiting, all personnel are very cordial and courteous, service was always excellent and when you drive your car out of the dealership you have peace of mind that they gave you the bra and honest service More

superior sales staff I was at the dealership helping my best friend shop for a car. I had been considering a new car for myself but wasn't thinking about a BMW, until I s I was at the dealership helping my best friend shop for a car. I had been considering a new car for myself but wasn't thinking about a BMW, until I saw my 535 on the lot. Shawn saw the twinkle in my:) and within minutes I was on a test drive, enough said. What a fantastic, personable and friendly salesman. I have purchased 5 other cars in my life from dealerships, all of those experiences were long, grueling and exhausting. Shawn Deysel, my best friend and I laughed until it hurt. I brought my husband back later that day....to spend more time with Shawn and finalize the deal. No regrets....love my car, and am super fond of Shawn. Jennifer Conard More

Great dealership Looking online to see what local dealerships had in their inventory, we were amazed at the selection of the El Cajon dealership. What I thought was g Looking online to see what local dealerships had in their inventory, we were amazed at the selection of the El Cajon dealership. What I thought was going to be visit to just 'look around, see what was available and ask questions', turned out to be a great car buying experience. Randy, our sales associate, was extremely helpful and answered all of our questions. There was not one single push to buy or hurried moment to make a decision. Not only did we leave that same afternoon with our first BMW, we left knowing we would return for our second. More

MY 428I GC We want other BMW dealer and did not find the vehicle we like. They did not even offer to order the vehicle with the option we wanted. Shawn show us t We want other BMW dealer and did not find the vehicle we like. They did not even offer to order the vehicle with the option we wanted. Shawn show us the vehicle but it was not what we want and order the vehicle with the options we want. Shawn kept us update on the order. Thank You More

Great dealership with awesome stuff I bought my 2008 330i here in 2008 and recently purchased 2016 X5. I love going to this dealership. Service advisor are always good to me. And thanks I bought my 2008 330i here in 2008 and recently purchased 2016 X5. I love going to this dealership. Service advisor are always good to me. And thanks to amazing Tamara for making it happened for my x5. She sure worked hard to get my deal done. I would highly recommend Tamara and El Cajon dealership to everyone! More

Amazing experience We located the car I was looking for online and from the first conversation with Yul, the entire experience was excellent. After flying to San Diego, We located the car I was looking for online and from the first conversation with Yul, the entire experience was excellent. After flying to San Diego, the Director of Sales, Gino, arranged for transportation to the dealership and a team of amazing staff worked together to ensure the car purchase was efficient, professional and seamless. I was able to leave for home within no time. Any expectation of customer service will be met. Faraz spent all the necessary time to show me the car details and features. Overall, I consider BMW of El Cajon as an excellent dealership and will use them whenever I need a new car. More

BMW of El Cajon I brought my 2013 328i in for servicing because the hood release stopped working. While the car was in I also wanted an oil change since the last one I brought my 2013 328i in for servicing because the hood release stopped working. While the car was in I also wanted an oil change since the last one occurred a year prior. Brent Mattraw was my service advisor. Brent checked the service advisories and found a recall for a thermostat so this was added to the work order. I was called later in the day and advised to replace the two front tires that were run flats. I authorized the additional work. I was called the next morning and the car was completed and had been washed and vacuumed. Overall I was very satisfied with both Brent and the car service. Tom of Spring Valley. More