BMW of El Cajon

The El Cajon team went beyond the call of duty. Almost exactly 2 months ago, I ordered a brand new M3. It was to be my first new car purchase, and I could barely wait to take delivery of it. A few w Almost exactly 2 months ago, I ordered a brand new M3. It was to be my first new car purchase, and I could barely wait to take delivery of it. A few weeks passed and my car didn't move from the ordering process to into production. Another few weeks go by and still nothing. Then, about 4 days ago, an M3 with similar options came into the lot, without being sold. Nick and Brandon and Chuck moved mountains to get me to be the owner of that car, before anyone else even knew it was there. They took absolutely no time in getting a hold of me, making sure that I had the first chance at the car. Nick, who wasn't even working that day, called me and said "I have your car here." Fast forward a couple of hours, and I left the lot with my brand new M3, perfectly happy. I can't emphasize enough how friendly and hard working the entire staff was to me. And it was because of them that I can say I'm now an M3 owner. More

Great Leasing Experiance Dealing with Josh was great we went back and forth a few times, but it was always respectful. I look forward to recommending Josh in the future! Dealing with Josh was great we went back and forth a few times, but it was always respectful. I look forward to recommending Josh in the future! More

Great Experience Buying My New Car From the start of the process, buying my new car from Rick, the couple of visits it took to finalize this, my experience was easy and enjoyable. Rick From the start of the process, buying my new car from Rick, the couple of visits it took to finalize this, my experience was easy and enjoyable. Rick did everything to help me get the exact car I wanted. He was very nice and very efficient. I've had my car a month and have met with Brandon twice to help acquaint myself with all the new technology available in these great cars. He was extremely friendly and helpful. This is my 4th BMW and the best experience, yet. I will definitely go back to them when I start shopping for a new car and would recommend them to anyone who asked. More

Amazing Car Buying Experience--Both Before and After Deanna made my BMW purchase actually happen! We went to the dealership to look at one specific car, but were told another customer was considering it Deanna made my BMW purchase actually happen! We went to the dealership to look at one specific car, but were told another customer was considering it. Deanna took us for a test drive and I fell in love with it. When we returned to the dealership, we were told the other customer was purchasing it. I left broken hearted and Deanna promised to look for another. Deanna called an hour later and advised the car was mine if I still wanted it. Of course I did! We went and picked up my beautiful 435i the next morning. (It turns out the other customer decided on a different color--hooray!). Thank you, Deanna. I have worked with Brandon twice for lessons on my new car. He is very patient and pleasant to work with. His knowledge of BMWs is truly amazing. If I have questions, I can email him. Fabulous customer service. Thank you, Brandon. More

Highly recommend. Excellent before and after sales care After deciding to trade in my M5, which I had previously bought from them, I had the pleasure of working with Josh on leasing my new 328i. He was extr After deciding to trade in my M5, which I had previously bought from them, I had the pleasure of working with Josh on leasing my new 328i. He was extremely helpful, knowledgable and took the time to answer any questions about the car and financing options I had throughout the entire process. He also worked hard to get me a great deal and for once I have no buyers remorse after buying a car! Both Josh and Brandon (who came to my house on a Sunday to show me how everything works) have also been available to answer any questions I have had since I took delivery and I couldn't be happier with my purchase and the service I received. Would highly recommend both BMW of El Cajon and Josh in particular More

If you want a high end car and to be treated like you should The ladies and gentleman working here are committed to you as a customer. To date, this is the most pleased I have been with customer service w/in the The ladies and gentleman working here are committed to you as a customer. To date, this is the most pleased I have been with customer service w/in the car sales industry. They have officially set the bar for me as far as purchasing a new vehicle! Well done BMW of El cajon! - Ryan Kelver More

The Ultimate Buying Experience Here's my story. I was on my way to the freeway after an appointment I had just finished at a dealership down the street. I decided to stop by BMW of Here's my story. I was on my way to the freeway after an appointment I had just finished at a dealership down the street. I decided to stop by BMW of El Cajon to see what they had on their lot. I was greeted by a very friendly Gary Ehlers. He was interested in learning about what I might be looking for. I told him I wasn't entirely sure I wanted to buy a car or not and that I was just kind of checking out what he had on the lot. A manual transmission could sway my decision. He showed me a 320i with manual transmission, but it was bright red. I wasn't thrilled by the exterior color but the interior was amazing. I looked at a couple of other cars. I didn't see the exact combination I wanted, so I shook hands with Gary, took his card and left. I receive a call from Gary a few days later and we decided that I would come in for a test drive. I showed up for my test drive and Gary was busy with another client, so he introduced me to another great advisor named Brian Houston. I had the option of either waiting for Gary or taking the test drive with Brian. I test drove the 320i. I felt it didn't have enough power for my needs. Brian showed me a blue 420i which was a lot better in power, but I wasn't too thrilled with the color blue and it was more than I wanted to spend. We went inside to work the numbers a little and it wasn't really what I wanted. So I left and went home. Couple days later I get a call from Brian saying he has a black 328i that has a manual transmission. I showed up to my appointment for the test drive and I knew that was the car I wanted. Brian went out of his way to get me the best deal possible. I met with Ron and a few other people in the dealership. Everyone is so friendly and personable. It felt so comfortable being at this dealership. No pressure at all. I've bought a lot of cars in my life and this was the best experience ever through the entire process. That brings me to the point of going upstairs. The finance manager Jorge was also a star player in getting everything expedited. I feel like I'm apart of the family now. More

Great Deal Purchasing a 2003 BMW Z4 2.5i Roadster Josh Keyton was extremely knowledgeable about the Z4 and bent over backwards to help me purchase a roadster I have always dreamed of owning. he did n Josh Keyton was extremely knowledgeable about the Z4 and bent over backwards to help me purchase a roadster I have always dreamed of owning. he did not pressure me in any way and was able to quickly get me the information and financing I needed to make the purchase. Even though the car was too old to qualify as a CPO vehicle, the car was thoroughly checked, serviced and detailed so well that I felt like I was purchasing a new car. I would highly recommend this dealership, and Josh in particular, to anyone looking for a fair deal on a BMW. More

The Best Experience I have a long commute from La Jolla to El Cajon to get this great service and it's worth it. The main reason is that they have Ron Mangseth as Sales M I have a long commute from La Jolla to El Cajon to get this great service and it's worth it. The main reason is that they have Ron Mangseth as Sales Manager, he is a great leader, an expert on BMW products, and he knows how to lead his team of sales persons, all of them professional and knowledgable on selling BMW's. I have bought my cars with them for many years and will come back again and again. I had a great experience working with Randy Grams and every person envolved on delivering my new car. More

Great Dealer I just purchased my vehicle and had great experience with them. Appreciate the friendliness and great customer service they provided. This is the se I just purchased my vehicle and had great experience with them. Appreciate the friendliness and great customer service they provided. This is the second time I bought a vehicle from the dealership and they always provided me with excellent service. More