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BMW of El Cajon
El Cajon, CA
553 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 553 reviews
November 22, 2013
Joel took great care of me when purchasing my BMW. From start to finish he was professional, courteous, knowledgeable and helpful. He and the entire team at BMW El Cajon made the car buying experience see start to finish he was professional, courteous, knowledgeable and helpful. He and the entire team at BMW El Cajon made the car buying experience seemless and even enjoyable. In addition to the great service, I got a great deal... Truly a great experience... More
by 2011335d
November 17, 2013
It was the best experience I have ever had in purchasing a vehicle he help me to fined the right car .... if someone looking for NEW OR USED BMW GO SEE RICK a vehicle he help me to fined the right car .... if someone looking for NEW OR USED BMW GO SEE RICK More
by bashar84
Employees Worked With
bashar nazar
October 30, 2013
Worked with Joel on purchasing a new BMW SUV and he made our Car Buying experience the best ever. No pressure, very courteous and professional. I would recommend Joel and BMW of El Cajon to anyone wanting t our Car Buying experience the best ever. No pressure, very courteous and professional. I would recommend Joel and BMW of El Cajon to anyone wanting to purchase a BMW. Joel is a great asset to the BMW of El Cajon team. Thanks Joel! - Leonard and Kim. More
by lenny1
October 19, 2013
If you are looking for great service, BMW of El Cajon is the place to go. Joel and the team went out of their way to get me the car I wanted and did so with a smile. This was by far, the best car buying exp the place to go. Joel and the team went out of their way to get me the car I wanted and did so with a smile. This was by far, the best car buying experience ever! I don't think I'll ever go anywhere else for a car. More
by Nburt
Employees Worked With
Gino Centofanti
October 14, 2013
Wow these guys are great! Gino and Joel provided a car buying experience that I have not found at any other car dealership. They both worked with me via email, phone, and in person to get my deal done. I buying experience that I have not found at any other car dealership. They both worked with me via email, phone, and in person to get my deal done. I will be back for my next BMW in three years! More
by EN
Employees Worked With
Gino Centofanti
October 11, 2013
One of the smoothest car buying transactions I have ever had. Joel was a consummate professional. Especially given the fact that I bought the car online with just having seen pictures. He made sure I was co had. Joel was a consummate professional. Especially given the fact that I bought the car online with just having seen pictures. He made sure I was comfortable , and kept me apprised through out. I just cannot say enough good things about my experience with Joel and this dealership. The car on delivery was better than what I had imagined and I can honestly say, they under promised and over delivered. More
by Kash76
October 10, 2013
My BMW X3 was near the expiration of CPO warranty and I started having some issues with transmission and 4x4 system. I took it to BMW of El Cajon for repairs. It was easy to make an appointment. They do ha started having some issues with transmission and 4x4 system. I took it to BMW of El Cajon for repairs. It was easy to make an appointment. They do have free loaners, however, I did not need one so they could schedule me in the next day. The 4x4 issue was fixed on the first visit, however, it took a couple of more visits to fix the shifting issue. The problem was not very defined and intermittent so was not that easy to diagnose. The techs would do certain repairs and I would drive the car to see if shifting improves. Eventually it was reprogrammed and that took care of the problem. I did have to be persistent to convince the techs of the problem, since it was not so evident and would happen under certain driving conditions. They were attentive to my requests and patient. Overall a professional experience. More
by milafon
Employees Worked With
Terry and John
October 09, 2013
I worked with Joel on a 2011 BMW 535i and my overall experience was very positive. Not only do I feel that I got a good deal on the vehicle, but they went above and beyond to address my concerns when i experience was very positive. Not only do I feel that I got a good deal on the vehicle, but they went above and beyond to address my concerns when it came to the car's paint condition. I left with a hand waxed vehicle, and the promise to have a specialist address an un-buffable scratch on the hood. The car is a dream come true and I did it pain free with Joel and the Team. Joel understood what I wanted because he listened to what I said. That is an obvious and simple statement, but in sales this is often overlooked, when pushing a single product. I highly recommend that you work with Joel, and I must say that BMW of El Cajon is lucky to have a guy like that on the Team. BMW of El Cajon and Joel exceeded my expectations and I went to 2 other BMW dealerships, and a Mercedes Dealership before deciding who I would give my business to. -Mike Fitzgerald 619-944-1000 More
by socaltexas78
October 01, 2013
I had deliberated for quite a while what car I wanted to buy and so when I decided on a BMW, I wanted the process to be as quick and simple as possible. My dad contacted Gino at BMW of El Cajon, who swiftly buy and so when I decided on a BMW, I wanted the process to be as quick and simple as possible. My dad contacted Gino at BMW of El Cajon, who swiftly found a car with the exact specifications I wanted and offered it for a great price. It was about two hours away, so he had one of their employees drive it down for us. Not only that, but he communicated with me and my dad every step of the way, preparing everything so that when we came in to get the car, we'd be in and out. He knew our weekend was busy and was beyond accommodating to our circumstances. Thanks to both Gino and Joel, the whole process took about two hours overall to sign all paperwork, buy the car and get a thorough run down of all its features. We even got a few gifts for the road! Joel was extremely helpful and, knowing I was on a time crunch, gave me a condensed run down of how to operate all the car's features while still being extremely thorough. He even called to check in the next day and make sure I didn't have any outstanding questions. Their salesmanship and customer service is absolutely outstanding. I wouldn't hesitate to buy another car from them (although I won't be needing one for a quite a while now!). And I highly recommend BMW El Cajon to anyone not only looking for a quality car, but to buy that car from a quality dealership. More
by mbloom28
Employees Worked With
Gino Centofanti
September 20, 2013
Joel from the BMW El Cajon deserve all the best ratings because he is very friendly and funny since me and my wife walk into the dealer. He was very patient to our choices and we test drove at least 3 diff because he is very friendly and funny since me and my wife walk into the dealer. He was very patient to our choices and we test drove at least 3 different vehicles. He explained every single one's pros and cons very patiently and he knows exactly what he is talking about and very knowledgeable. Finally, he is very upfront and honest with the pricing and we got the best deal of 2013 740 Li. This is the very first time that I feel no pressure and very friendly customer service. I will go to them again when I am buying my next car and would recommend it to anybody who wants great service and great price on the vehicles. More
by yannaung
