BMW of El Cajon

I just purchased a BMW 335 from Joel Esguerra. I'm very pleased with the service I received from the entire staff especially Joel. He spend over 2 hours finding the exact vehicle I wanted and never p very pleased with the service I received from the entire staff especially Joel. He spend over 2 hours finding the exact vehicle I wanted and never pressured a sale or try to push me to get a car. He worked very hard to get me exactly the car I wanted and was very pleasant and professional. I got an excellent deal with excellent service, he delivered on what he said on every item. I'm extremely happy with my experience at this dealership and with Joel. I highly recommend him. More

The reason why we got this brand new BMW X5, its because of his very good sales talk and hospitality, Me and my husband came for the certified X5 2010 but unfortunately there are some features of the car t of his very good sales talk and hospitality, Me and my husband came for the certified X5 2010 but unfortunately there are some features of the car that we don't like. Me and my husband decided to go another dealer, but he tried to offer a better deal with the brand new X5, I was very attentive with his presentation to this car and he convinced us to take the brand new one instead of getting certified to another dealer, and I guess I was the one who gave him a headache but he is very patient and tried to help us, and we got the deal. Tow thumbs up for you Joel, I will recommend you to our friends. More

i'm giving this guy 5 star: GREAT and AWESOME client advisor. He was very accommodating(why? we came very late on a thursday night almost 21:30, me and my husband were just randomly looking around to c advisor. He was very accommodating(why? we came very late on a thursday night almost 21:30, me and my husband were just randomly looking around to check some BMW cars. He showed us different cars fast and quick. The store was about to close. He still managed to stayed late for us which already very commendable. We were even locked out on the basement/lower portion on the show area where he showed the car that I have now. I went back the next day to close the deal. ) well-spoken, honest and really well-rounded with all the cars he had shown us and provided us with wide options. While considering a set budget, he helped us to have the car the really suite my needs and somehow cater my style. He never pressured to buy the car immediately. He was patient in dealing our concerns and questions. To all future buyers I highly recommend this to be your client advisor. Rest assured he will cater you like a VIP. thank you for the wonderful experience you have provided to us with our recent purchase. More

I was stationed in arkansas when I first started looking to buy a BMW. The car I found for sale at the dealership was in my price range and had the miles but I was not to be stationed in San Diego until a f to buy a BMW. The car I found for sale at the dealership was in my price range and had the miles but I was not to be stationed in San Diego until a few more months. But from day one Joel was awsome! My credit is not the best and I had a trade in with negative equity but he made it work. Between the first emails and then text messages we talked for months. Even to the point that he texted me the day I landed to follow up even after I had given up. He helped me get the car I wanted even after the first one was sold at the payment I wanted at an awesome interest rate. Every little thing to include floor mats even to the maintenance on the car Joel has gone above and beyond I ever expected. If I ever was gonna buy another BMW I would buy from him with my eyes closed. More

I have nothing but praise for my sales associate Joel Esguerra. I literally received hand-holding and the white glove treatment through the whole sales process. From choosing a car with the applicable op Esguerra. I literally received hand-holding and the white glove treatment through the whole sales process. From choosing a car with the applicable options to the delivery of the vehicle, Joel was professional and understanding. He was also passionate about helping his customer and not just trying to make a sales commission. Overall, I would recommend Joel to anyone who is looking to purchase a BMW in the future. You can't go wrong! More

I will definitely recommend Joel Esguerra to all my friends and family as their future sales person. I'll give him 2thumbs up For his services. He works according to your needs, wants and most of all b friends and family as their future sales person. I'll give him 2thumbs up For his services. He works according to your needs, wants and most of all budget. He never get tired, always full of energy to show you each vehicle you are interested in and his willingness to explain every detail of it. most of all He make sure that you are comfortable while waiting for approval, signing document. thank you Mr. Esguerra for your patience, friendly, approachable, possitive attitude. More

Yvonne at BMW El Cajon was great! Professional, personable, and intuitive to our needs while looking for our new car. Customer service at BMW El Cajon has always been uncomparable! It was a quick a personable, and intuitive to our needs while looking for our new car. Customer service at BMW El Cajon has always been uncomparable! It was a quick and smooth purchase... Will refer to family and friends! Jenn & Noelia More

We searched every BMW dealership in California to find the BMW X1 we wanted. We found four dealerships that had the car we wanted, but El Cajon offered the best price by far--thousands of dollars less, n the BMW X1 we wanted. We found four dealerships that had the car we wanted, but El Cajon offered the best price by far--thousands of dollars less, no exaggeration! We settled the price over the phone. Joel was friendly and patient (bad cell phone connection), and we arranged a deposit so they would hold the car for a few days until we arrived. Joel assured us he would do everything he could to ensure a smooth, fast experience. Once we flew in to San Diego, we headed to the dealership. True to his word, Joel had the initial paperwork ready to go, and the car was being washed. He took us down to check it out and went over it with us to ensure it was in good shape. We then walked back to his desk and went over the features of the car, went through the first round of paperwork, warranty details, etc. Throughout, Joel demonstrated a great sense of humor and a great attitude. He then took us out to train us in using iDrive and other features until Finance was ready to see us. We had already obtained financing, but Michael demonstrated how we could actually save money by working with BMW financing. He went over all of the paperwork thoroughly and patiently. We arranged the down payment and Michael put all of the paperwork together for us, then we went out and went over a few last details with Joel, including obtaining our roof racks. We were then on our way, driving back to the Bay Area. Joel and Michael were excellent. I would recommend Joel to anyone who asks--his friendly nature and great sense of humor make him a rare pleasure to work with. Let's face it: buying a car is very stressful. But when you work with professionals like Joel and Michael, the process is smooth and easy, even fun. Joel told us El Cajon has people coming from great distances--Georgia, even Idaho--to buy their BMW's with them. That may be a little extreme, but I can tell you I will happily travel from the Bay Area again in a heartbeat to buy a car from Joel. I know I can get a great deal, and everything will run smooth. More

Joel's knowledge of the product impressed me. Being a 'car guy' himself, he was able to answer all of my questions regarding the car. Together with Gino, they helped me find the car that best suited m a 'car guy' himself, he was able to answer all of my questions regarding the car. Together with Gino, they helped me find the car that best suited my needs while fitting within my budget. Great people in a great relaxed environment. The typical car sales 'pushiness' just wasn't there throughout my transaction. Will definitely be a return customer! More

Joel worked diligently to get me into a BMW at the price I wanted to pay. Joel was up front and honest throughout the whole process and was a pleasure to work with. Additionally, the entire process from t I wanted to pay. Joel was up front and honest throughout the whole process and was a pleasure to work with. Additionally, the entire process from test driving the vehicle to me driving off the lot went faster and smoother than any other car buying experience I've had in the past. More