BMW of El Cajon
El Cajon, CA
Filter Reviews by Keyword
By Type
Showing 602 reviews
I cannot say enough good things about BMW South County. This is my 2nd lease of a BMW 528I and i will be a forever customer at this dealership. In january when i was starting to worry about my upcoming lea This is my 2nd lease of a BMW 528I and i will be a forever customer at this dealership. In january when i was starting to worry about my upcoming lease end in June, i received a call from Gino Centofanti out of nowhere asking if i had any questions or concerns regarding my lease and if there was anything he could do to help! I have NEVER had this kind of service before;Gino was a God send!I went to see Gino a couple weeks later to go over my options and he told me he would keep me posted to any new incentives coming up, as promised i received a call first week of March from Gino letting me know the amazing incentives BMW was offering to get out of the old(car) lease into a new one (car). When i showed up ready to do the new lease he had the car, my BMW 528I with ALL of the options I asked for and the color ready and waiting! I cannot say enough about the amazing service not only from Gino and his Co-workers but from everyone we dealt with from finance to service. Even after we left papers signed, i received an e-mail from Gino checking to make sure everything was going great with the car and to see if there was anything i needed! Thank You Gino and everyone at BMW South County for outstanding customeer service, not only will i be a loyal customer, but i will refer any friends interested in buying a BMW. BethAnn Suranyi More
I live in Texas and bought the car over the internet. Gino made the transaction painless and a pleasant experience. He was honest about the condition of the car and went out of the way to answer all my q Gino made the transaction painless and a pleasant experience. He was honest about the condition of the car and went out of the way to answer all my questions. I ve been a loyal BMW owner for years and am a very picky purchaser. The car was exactly as described. I got picked up at the airport on time. Had plenty of time to inspect and drive the car and the transaction was smooth. I give Gino all of the credit. More
I was referred to BMW South County through the Costco Auto program. I was immediately contacted by Kailash Joshi and we found him to be courteous, straightforward, and very knowledgeable about the cars Auto program. I was immediately contacted by Kailash Joshi and we found him to be courteous, straightforward, and very knowledgeable about the cars we were interested in and the overall purchasing process. He helped us narrow down our model choice both through detailed discussion and test driving. Once we selected the model, Kailash diligently searched for one with the exact options we wanted and had it trucked down to San Diego from the Bay area straight away. His professional behavior was maintained even after we signed the deal, answering questions and providing updates daily until the car was in our hands. We found Kailash to be very refreshing compared to the typical sleazy car salesmen we have worked with in the past. We would definitely work with him again and will recommend him to friends. More
Got in touch with Kailash (the internet sales manager) via the Costco auto buying program. I found him to be very up front and knowledgeable about both the vehicle I was interested in (BMW 535i) and the s via the Costco auto buying program. I found him to be very up front and knowledgeable about both the vehicle I was interested in (BMW 535i) and the sales price. This dealership were willing to compete on price with quotes I had received from other dealers also. I was also very impressed with the fact that they were willing to bring in a new vehicle from the San Francisco Bay Area to match the exact specs I was looking for, since there were none in the San Diego Area. Overall a good experience, and I would recommend this dealership - ask for Kailash! More
Deceiving information about the car purchased. I got a "certified" vehicle which was involved in an accident and was not aware of it until I purchased it. I found a receipt from a shop non-BMW body shop, "certified" vehicle which was involved in an accident and was not aware of it until I purchased it. I found a receipt from a shop non-BMW body shop, that stated some repairs due to a collision. They told me, were not aware of this, but they should have since this was a "certified" vehicle. Their attitude was pretty much " though" there is nothing else we can do, except for the fact of giving me two gift cards from "Donovan's" and two complementary auto details for my next visit. More
I have taken my new BMW there repeatedly for minor repairs. They have never had the car ready when promised. On two ocassions they had it all day, only to not even touch it. I think the Service staff repairs. They have never had the car ready when promised. On two ocassions they had it all day, only to not even touch it. I think the Service staff try hard to please the customer, but the dealership lacks the resourced to produce good quality work when promised. Would not recommend service at this dealer. So why buy there iF you have to go to another dealer for good service ? More
I've bought many cars from dealers and this is by far one of the greatest sales experiences I've ever had. They were very respectful of my time and since I was coming from quite a ways away, they even negoti of the greatest sales experiences I've ever had. They were very respectful of my time and since I was coming from quite a ways away, they even negotiated the price over the phone! Most dealerships won't do this for obvious reasons. Great dealership and incredible service. More
Cunningham is the best BMW dealership in San Diego County, period. All of their staff are very friendly, professional and go the extra mile to make sure you leave 100% satisfied. I've bought a used M County, period. All of their staff are very friendly, professional and go the extra mile to make sure you leave 100% satisfied. I've bought a used M Roadster and plenty of parts from them. They are quick to offer a ride home/to work and getting loaner cars is easy. Take a few trips inside each dealer and you'll see for yourself. More
Their prices are the Best around. I've had to repair two windshields and they have gone above and beyone for me every time I've brought my car in for service. I've been to several others and they are not a windshields and they have gone above and beyone for me every time I've brought my car in for service. I've been to several others and they are not as good as what I've experienced here. More
I bring in my 328 in for service here all the time. Great service and professional attitude. Highly reccomended. I only have had one problem in 8 years and that was quickly rectified to my satisfacti Great service and professional attitude. Highly reccomended. I only have had one problem in 8 years and that was quickly rectified to my satisfaction. I'm looking for a new BMW now since mine is getting up there in age and I found their website really useful and easy to use. <A HREF="http://www.cunninghambmw.com">www.cunninghambmw.com</A> It was so much better than san diego bmw's or brecht bmw's website. More






