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BMW of El Paso

El Paso, TX

4.6
494 Reviews

6318 Montana Ave

El Paso, TX

79925

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Showing 494 reviews

June 26, 2025

Excellent Customer service My service advisor Christopher Guzman made sure my visit was taken care of with exceptional service and support I appreciate him going the extra mile to make sure I was fully taken More

by Francisco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Guzman
Jun 27, 2025 -

BMW of El Paso responded

Hi Francisco, we're happy to hear you had such a positive experience with Christopher! Feel free to reach out to us if you need anything. Have a wonderful day.

June 25, 2025

Excellent customer service by the service advisor-Heidi- she explained all the points inspected and provide me with all the recommendations. More

by gcquintana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi
Jun 26, 2025 -

BMW of El Paso responded

Hi, we're happy you found our staff Heidi to be so supportive during your experience here at BMW of El Paso. We hope you have a great day!

June 21, 2025

Christopher Guzman is a true professional. His advisor role assisted me in achieving all the necessary repairs to my vehicle. He took the time to apply my extended warranty which in itself was More

by Moose 🫎 Loya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Guzman & Carlos Prieto
Jun 23, 2025 -

BMW of El Paso responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of El Paso. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 18, 2025

On time, my service advisor Carlos was great, The car was ready when promised and with no issues. More

by socorro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos,Ivan
Jun 19, 2025 -

BMW of El Paso responded

Hi, we're happy you found our staff Carlos to be so supportive during your experience here at BMW of El Paso. Thank you, and have a fantastic day!

June 06, 2025

My recent visit to BMW was painful but necessary. My hose disconnected on my X5 and they did all they could to get it fixed without making too painful. BMW is constantly improving in the service de More

by mr.international59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karina and Ivan
Jun 09, 2025 -

BMW of El Paso responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

June 06, 2025

Great service, friendly and knowledgeable employees, and a excellent environment to wait in until your vehicle is completed. More

by jsnyder307
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel, Anna
Jun 09, 2025 -

BMW of El Paso responded

Hi, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

June 06, 2025

Quick professional, courteous, prompt, good at customer service. Fantastic got me in and out in one day! More

by sajir
Recommend Dealer
Yes
Employees Worked With
Sam
Jun 09, 2025 -

BMW of El Paso responded

Hello Sajir, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 04, 2025

BMW of ElPaso always takes great care of my vehicles. The service advisors always greet you with a smile and they go out of their way to make you feel comfortable More

by Pettroman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel and Alex
Jun 06, 2025 -

BMW of El Paso responded

Hi, thank you for taking the time to leave a review for us at BMW of El Paso. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

May 30, 2025

Outstanding customer service with honest service advisors who always take care of their customers. Great finance section also. More

by PERRYSSG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex and Anna
Jun 01, 2025 -

BMW of El Paso responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 23, 2025

The customer service was excellent, professional, helpful and enjoyable from the day we walked in. More

by Juarezh1144
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Alvarado
May 25, 2025 -

BMW of El Paso responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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