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BMW of El Paso

El Paso, TX

Overview
Reviews
4.6
512 Reviews
Call Dealership (915) 778-9381
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6318 Montana Ave

El Paso, TX

79925

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Showing 512 reviews

July 21, 2026

Huge thanks to the carlos and the mechanical team for the excellent service! You diagnosed and fixed the issue quickly, and my car runs great Highly recommend!" More

by Irma Enriquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
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Jul 22, 2026 -

BMW of El Paso responded

Hello Irma, we're happy you found carlos to be so supportive during your experience here at BMW of El Paso. Thanks for the recommendation, and have an amazing day!

July 05, 2026

Carlos is very professional and knows his job. He always does a great job and should get a raise More

by Lee Matthews
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
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Jul 05, 2026 -

BMW of El Paso responded

Hi Lee, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 05, 2026

Carlos, if the service department advisor always do an outstanding job. My vehicle was ready. I had a schedule and his professional professionalism was First Class! I would recommend him to everyone.. More

by Lee Matthews
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Prieto
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Jul 05, 2026 -

BMW of El Paso responded

Hi Lee, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 02, 2026

Excellent Staff, Management, and Service. Everyone is so helpful and makes the car buying experience so easy More

by Mariela Flores
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ismael and Alex
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Jul 04, 2026 -

BMW of El Paso responded

Hi, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

July 01, 2026

The salesman was very courteous and attentive. They helped me trough my process of getting my vehicle in a smooth quick way. More

by Maryhl53
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salesman Manuel.
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Jul 02, 2026 -

BMW of El Paso responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 20, 2026

I always have a good experience when I bring my car in for a service. Jamaica was very welcoming and kept me updated throughout my visit. More

by Charles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jahaira,
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Jun 22, 2026 -

BMW of El Paso responded

Hi Charles, we're happy you found our staff to be so supportive during your experience here at BMW of El Paso. We are always more than happy to assist you if anything else comes up. Take care!

June 17, 2026

Excellent and fast service by all personnel, from lobby to financial. Dealership location clean with a comfortable setting! More

by lvelez45
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josue Breceda and Luis C. Garcia
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Jun 18, 2026 -

BMW of El Paso responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

June 17, 2026

Excellent communication, service and attention by customer service Carlos and all the staff. Always taking care about our vehicles. More

by ggls1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Report | Print
Jun 17, 2026 -

BMW of El Paso responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 14, 2026

Went in for an oil service. I like the video and the comments of needed service., Will return for my next oil service. More

by eo2garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marilyn
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Jun 16, 2026 -

BMW of El Paso responded

Hello, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

June 07, 2026

Ana in service has great customer service skills. Was pleased with the quick call back with my issue. More

by franksonora424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana
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Jun 08, 2026 -

BMW of El Paso responded

Hi, we're happy you found our staff Ana to be so supportive during your experience here at BMW of El Paso. Please don't hesitate to reach out if there's anything additional we can do for you.

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