Back

BMW of El Paso

El Paso, TX

4.6
483 Reviews

6318 Montana Ave

El Paso, TX

79925

Directions

By Type

Showing 483 reviews

April 23, 2026

Great customer service. The staff met me informed every step of the way via text and also provided videos. More

by dawncindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jakarta and Alex
April 22, 2026

As always, very friendly staff. They went far and beyond to help me find the car with the exact features I was looking for, which I very much appreciated. There was constant and eff More

by hia4ju
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manuel Diaz, Eduardo, Luis
Apr 24, 2026 -

BMW of El Paso responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of El Paso! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 20, 2026

Great service, always welcoming, polite and ready to help. coffee and refreshments are great! Thank you! More

by SusieQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Garcia
Apr 24, 2026 -

BMW of El Paso responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 14, 2026

First experience with this dealership with the purchase back in August 2025. Treated very well and most recent was for a recall. Again, treated well. More

by Pat.garcia1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miriam
Apr 17, 2026 -

BMW of El Paso responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 14, 2026

Excellent service since the first time we visited before buying our BMW. Josh is very knowledgeable and an awesome salesman. Luis is a great help in the finance department and Sam is very helpful in the ser More

by Isabel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
Apr 16, 2026 -

BMW of El Paso responded

Hello Isabel, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of El Paso! Thanks again for the recommendation, and have an amazing day!

April 01, 2026

They are always helpful and attentive with ur needs. Thank u and appreciate u guys. More

by keren_valenzuela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel Ibarra
March 26, 2026

Easy set up for appointment, Great service was provided and the video the mechanic emailed was amazing showing what he was inspecting. More

by davidalvarez1204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santiago
Mar 28, 2026 -

BMW of El Paso responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 23, 2026

Enrique took real good care of me and helped me get the car I wanted. More

by Scarrasco91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Enrique Morales
Mar 25, 2026 -

BMW of El Paso responded

Hello, we're happy you found our staff Enrique to be so supportive during your experience here at BMW of El Paso. Please don't hesitate to reach out if there's anything additional we can do for you.

March 22, 2026

The staff made the entire process so easy and smooth. Updates were send to my phone. Also, since they didn’t have loaners, they provided Uber back and forth! More

by Mary Lou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marilyn Corona
Mar 24, 2026 -

BMW of El Paso responded

Hi Mary, we're so happy we were able to help you out! Please don't hesitate to reach out if there's anything additional we can do for you.

March 19, 2026

Mrs. Ana, Service Department Representative, provided outstanding customer service throughout my visit. She was very professional, knowledgeable, and attentive to every detail regarding my vehicle’s serv More

by mroq13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mrs. Ana, Service Department Representative.
Mar 22, 2026 -

BMW of El Paso responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

1
...