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BMW of El Paso

El Paso, TX

Overview
Reviews
4.7
379 Reviews
Call Dealership (915) 778-9381

6318 Montana Ave

El Paso, TX

79925

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Showing 379 reviews

April 18, 2025

The staff at bmw of el paso helped me find my dream car and didn't stop until they did. Highly recommended! More

by Rob g
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex and Eder
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Apr 21, 2025 -

BMW of El Paso responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

April 18, 2025

Friendly helpful staff. Clean and comfortable waiting area. Unfortunately a bit over priced for services rendered. More

by valeriepark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
Apr 21, 2025 -

BMW of El Paso responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

April 17, 2025

Always great service from BMW and friendly representatives that go out of their way to make you happy More

by Bobby Vincent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher, Ivan
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Apr 21, 2025 -

BMW of El Paso responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

April 13, 2025

Karina is one of the best they have there and she proves it every time. She is very helpful with ensuring that I get the best price and that I'm always taken care of. She also gives me excellent recommendat More

by Raymond S.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karina Herrera
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Apr 15, 2025 -

BMW of El Paso responded

Hello Raymond, we're happy you found Karina to be so supportive during your experience here at BMW of El Paso. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 11, 2025

Excellent customer service from Chris and his team! Highly recommended to work with Chris Guzman More

by Roberto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Guzman
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Apr 14, 2025 -

BMW of El Paso responded

Hi Roberto, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

April 06, 2025

Good service and very nice service advisors. Always very friendly as and helpful. Will use service again when needed More

by Maryanne
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana
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Apr 09, 2025 -

BMW of El Paso responded

Hi Maryanne, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 04, 2025

The service department is always good. The service time and dedication they show customers is outstanding! Alejandra kept me informed at all times. Thank you More

by juan.medina_23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandra
Report | Print
Apr 07, 2025 -

BMW of El Paso responded

Hi, we're happy to hear you had such a positive experience with Alejandra and team! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 03, 2025

The team is very professional and kind. We were in and out with the vehicle we needed. Had additional questions and Manuel sent me to Joe who was very knowledgeable. Great experience overal More

by Cynthia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manuel and Joe
Report | Print
Apr 06, 2025 -

BMW of El Paso responded

Hello Cynthia, we're happy you found our staff to be so supportive during your experience here at BMW of El Paso. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 31, 2025

Great service today. Expected wait time was right on. Thank you BMW of El Paso! More

by A Warzecha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
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Apr 01, 2025 -

BMW of El Paso responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

March 30, 2025

Top Notch. Very professional! Exceptional service and Service advisor did a great Jib updating me. More

by jerrymyles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex H
Report | Print
Mar 30, 2025 -

BMW of El Paso responded

Hi, we are very happy to have provided you with such a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at BMW of El Paso!

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