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BMW of El Paso

El Paso, TX

4.6
525 Reviews

6318 Montana Ave

El Paso, TX

79925

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Showing 525 reviews

August 18, 2026

I was towed into this dealership after having a blowout while on a cross country trip visiting family. Luckily they had my tire size in stock and took care of my vehicle in an expeditious manner. More

by Gunnerc5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Aug 20, 2026 -

BMW of El Paso responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of El Paso. If you have any further questions, please don't hesitate to reach out!

August 15, 2026

Carlos Prieto Advisor, true to his word and very professional, polite, awesome customer service and great memory of clients names. More

by Yvette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Prieto
Aug 16, 2026 -

BMW of El Paso responded

Hello Yvette, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

August 08, 2026

Despite being on vacation, Heidi Withrow ensured seamless service and customer communication. She is a solid and customer-oriented member of the service team. More

by x
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Withrow
Aug 12, 2026 -

BMW of El Paso responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of El Paso! Please don't hesitate to reach out if there's anything additional we can do for you.

August 07, 2026

Great and efficient service as always. Carlos at the service department is outstanding. Great communication, and always on top of every need we have. Highly satisfied and highly recommend More

by Pancho Uranga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Aug 09, 2026 -

BMW of El Paso responded

Hello Pancho, we're happy to hear you had such a positive experience with Carlos! Thanks for the recommendation, and have an amazing day!

July 21, 2026

Huge thanks to the carlos and the mechanical team for the excellent service! You diagnosed and fixed the issue quickly, and my car runs great Highly recommend!" More

by Irma Enriquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Jul 22, 2026 -

BMW of El Paso responded

Hello Irma, we're happy you found carlos to be so supportive during your experience here at BMW of El Paso. Thanks for the recommendation, and have an amazing day!

July 05, 2026

Carlos, if the service department advisor always do an outstanding job. My vehicle was ready. I had a schedule and his professional professionalism was First Class! I would recommend him to everyone.. More

by Lee Matthews
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Prieto
Jul 05, 2026 -

BMW of El Paso responded

Hi Lee, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 02, 2026

Excellent Staff, Management, and Service. Everyone is so helpful and makes the car buying experience so easy More

by Mariela Flores
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ismael and Alex
Jul 04, 2026 -

BMW of El Paso responded

Hi, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

July 01, 2026

The salesman was very courteous and attentive. They helped me trough my process of getting my vehicle in a smooth quick way. More

by Maryhl53
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salesman Manuel.
Jul 02, 2026 -

BMW of El Paso responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 20, 2026

I always have a good experience when I bring my car in for a service. Jamaica was very welcoming and kept me updated throughout my visit. More

by Charles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jahaira,
Jun 22, 2026 -

BMW of El Paso responded

Hi Charles, we're happy you found our staff to be so supportive during your experience here at BMW of El Paso. We are always more than happy to assist you if anything else comes up. Take care!

June 17, 2026

Excellent and fast service by all personnel, from lobby to financial. Dealership location clean with a comfortable setting! More

by lvelez45
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josue Breceda and Luis C. Garcia
Jun 18, 2026 -

BMW of El Paso responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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