Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

BMW of El Paso

El Paso, TX

Overview
Reviews
4.7
384 Reviews
Call Dealership (915) 778-9381

6318 Montana Ave

El Paso, TX

79925

Directions

By Type

Showing 384 reviews

October 25, 2023

Couldn’t be any happier with this dealership. The staff alway knowledgeable and friendly while the techs are always performing at the highest level with their diagnostics and repairs More

by Jose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rigo, Ana
Report | Print
Nov 02, 2023 -

BMW of El Paso responded

It's wonderful to hear that you couldn't be any happier with BMW of El Paso. The knowledgeable and friendly staff, along with the techs performing at the highest level with diagnostics and repairs, contribute to a positive and satisfying experience. Your positive feedback is much appreciated!

October 24, 2023

excellent service. amazing service advisors and incredible sales personnel shout out to Heidi, Karina and juan More

by Gucar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi, Karina
Report | Print
Oct 31, 2023 -

BMW of El Paso responded

We are delighted to hear that you received excellent service and had an amazing experience with the service advisors and sales personnel. Your shout-out to Heidi, Karina, and Juan is a wonderful way to acknowledge their contributions. Your positive feedback is greatly appreciated!

October 24, 2023

The 530i was what I was looking for it is a leased vehicle however could not negotiate a fair price More

by lgnavarrojr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mr Diaz
Report | Print
October 18, 2023

Delership is beautiful. Very clean and modern. The staff is Profesional and good looking. As I came in the door I was greeted by name. More

by isidro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Clark
Report | Print
Oct 20, 2023 -

BMW of El Paso responded

It sounds like you had a truly exceptional experience at the dealership! A clean and modern environment, professional staff, and personalized greetings can make the car-buying process all the more enjoyable. Safe and stylish travels!

October 16, 2023

Service Department made my visit very easy. Kept me informed about the entire process from the time of drop off until pick up. More

by Ramstater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
Report | Print
Oct 17, 2023 -

BMW of El Paso responded

We're pleased to hear that the Service Department made your visit easy and kept you well-informed throughout the entire process. Your satisfaction is important to us, and we appreciate your feedback. We're here to ensure your experience is smooth and convenient. Thank you for choosing us!

October 16, 2023

Heidi at service department is excellent. Great customer service since we met Always Works in a timely manner More

by Rey Rosario
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi
Report | Print
Oct 17, 2023 -

BMW of El Paso responded

Thank you for your kind words! It's fantastic to hear that Heidi in the service department consistently provides excellent customer service and works in a timely manner. Your continued satisfaction is important to us, and we appreciate your feedback. We're here to ensure your experience is always positive. Thank you for choosing us!

October 12, 2023

Thank you Carlos Prieto, amazing service, ALWAYS willing to go the extra mile, satisfied customer More

by czamora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Prieto
Report | Print
Oct 14, 2023 -

BMW of El Paso responded

You're very welcome! It's great to hear that Carlos provided you with amazing service and was always willing to go the extra mile. Your satisfaction as a customer is a testament to the quality of service provided. Thanks for sharing your thoughts and your satisfaction!

October 10, 2023

Very Professional, Courteous and Efficient Service, I am very satisfied and will definitely recommend to my family and friends! More

by samuelquintanar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel
Report | Print
Oct 12, 2023 -

BMW of El Paso responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 30, 2023

Appreciate the availability for next day appointment. All the issues were resolved. Able to see service tech video. Better service than Cavendars, Lubbock BMW.. More

by nkdix6162
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gurrero
Report | Print
Oct 04, 2023 -

BMW of El Paso responded

We are thrilled to have provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 28, 2023

clean and fascinating place, enjoy the fact that my service is consistently updated. Even no update is an update. More

by Legend cheese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi
Report | Print
Oct 03, 2023 -

BMW of El Paso responded

We appreciate your Five Stars and we are pleased to know we met your expectations! Thank you and we look forward to the pleasure of your business again!

Oct 05, 2023 -

Legend cheese responded

Hello people I strongly recommend this team of workers to highly be your next service advisors. They are super polite, professional and vary knowledgeable!

1
...
20
21
22
...
39