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BMW of El Paso

El Paso, TX

Overview
Reviews
4.7
384 Reviews
Call Dealership (915) 778-9381

6318 Montana Ave

El Paso, TX

79925

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Showing 384 reviews

September 23, 2023

Great customer service, no pressure, just informative. Great facility, confortable, good specials, easy to schedule a visit. Customer for 10 years. More

by Robles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel
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Sep 26, 2023 -

BMW of El Paso responded

It's wonderful to hear about your positive experience with our great customer service and a no-pressure, informative approach. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 21, 2023

Excellent service, courteous employees, clean, comfortable facilities, always ask if I have been helped, great More

by Freza4198
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Prieto
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Sep 24, 2023 -

BMW of El Paso responded

It's truly wonderful to hear that you had an amazing experience with BMW of El Paso. Thank you for sharing your glowing review! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 19, 2023

BMW has always taken care of me! From sales to service! They know me by name! I’m a fan and customer for life! More

by MJT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Withrow
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Sep 22, 2023 -

BMW of El Paso responded

We are so pleased that we were able to provide you with an exceptional experience. It will be our pleasure to assist you again with any automotive services you may have in the future. Thank you for choosing BMW of El Paso! We appreciate your business!

September 19, 2023

Excellent service both for the sales and the service as well as prompt courteous professional and very knowledgeable- More

by BooShoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Clark
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Sep 22, 2023 -

BMW of El Paso responded

We are thrilled to hear that you've had an excellent experience with both sales and service, characterized by prompt, courteous, professional, and knowledgeable assistance. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 16, 2023

Great service and a wonderful agent named Mark. He was the best!! Love my car and appreciate the good service More

by Fletcherrenai1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark sano
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Sep 19, 2023 -

BMW of El Paso responded

We're thrilled to hear about your great service experience and the wonderful assistance you received from Mark! Providing excellent service and having dedicated agents like Mark is what we aim for, and it's wonderful to know that you love your car. Thank you for choosing us, and we appreciate your kind words and feedback!

September 16, 2023

The team at El Paso BMW, from sales to service, are the epitome of professionalism. They are courteous, responsive, and prompt. They keep me informed and have been a pleasure to work with. I highly reco More

by Ronindog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana (Service) and Michael (Sales)
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Sep 23, 2023 -

BMW of El Paso responded

We are very happy to have provided you with such a positive experience!

September 16, 2023

I received a very friendly, welcoming professional and fast service from Kyle. I will definitely go back for my next service. More

by Yeseniagarcia35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
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Sep 21, 2023 -

BMW of El Paso responded

We are delighted to hear that you received friendly, welcoming, professional, and fast service from Kyle. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Sep 28, 2023 -

Yeseniagarcia35 responded

Great, fast and professional service, I will definitely take my vehicle back to the service department .

September 06, 2023

Always a great experience when I take my vehicles to get serviced at BMW of ElPaso. Clean reception area for you to waiting and relax for your vehicles and they always make sure it's washed and ready for yo More

by Pettroman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel
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Sep 23, 2023 -

BMW of El Paso responded

We are very happy to have provided you with such a positive experience!

September 05, 2023

My service advisor anna was very helpful even though I didn’t have an appt. More

by Marko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna
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Sep 07, 2023 -

BMW of El Paso responded

We are thrilled that Anna provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to your business with us again!

September 04, 2023

I don't know about service but DO NOT waste your time on the SALES department, I recommend going to bigger city or something. I thought this was a BMW dealership, which is more upscale and has common sense More

by wonad123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Salesman team
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