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BMW of El Paso

El Paso, TX

4.7
384 Reviews

6318 Montana Ave

El Paso, TX

79925

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Showing 384 reviews

August 09, 2023

The place was very clean, the employees were very professional, the finance department was very professional. More

by china110368
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Alvarado
Aug 12, 2023 -

BMW of El Paso responded

We are so happy to read such a great review about BMW of El Paso!

August 02, 2023

Very professional, before returning my vehicle they did a good thorough QA/QC inspection..excellent More

by gaines565
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Aug 08, 2023 -

BMW of El Paso responded

Thank you so much for your positive comments about BMW of El Paso!

August 01, 2023

Good services persons at the service desk provide excellent customer service Ana was super friendly and accessible. More

by adela3yanez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana
Aug 04, 2023 -

BMW of El Paso responded

We're happy you found our staff to be so supportive during your experience here at BMW of El Paso.

August 01, 2023

Russel and Alec are phenomenal. They could teach a customer service class! Will always come back to BMW More

by sally.deitch1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alec, Russel, Alex
Aug 04, 2023 -

BMW of El Paso responded

We appreciate your positive review about your recent experience with us!

July 28, 2023

Service expectations, were met, and excellent. Customer service was superb. Service advisor., Carlos, went above and beyond his responsibilities. I will definitely come back and recommend. More

by cepjasso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Aug 08, 2023 -

BMW of El Paso responded

We're happy you found our staff to be so supportive during your experience here at BMW of El Paso.

July 24, 2023

Great service. Friendly staff. Good communication, received updates on the service of my vehicle as well as recommendations. More

by israb2c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karina
Aug 01, 2023 -

BMW of El Paso responded

We are glad we could help!

July 22, 2023

The technicians are very knowledgeable, friendly, and approachable. They go above and beyond to explain what services my vehicle is needing and provide tips and information regarding maintenance and care More

by JakeyGee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi, Felix
Aug 07, 2023 -

BMW of El Paso responded

We're happy you found our staff to be so supportive during your experience here at BMW of El Paso.

July 19, 2023

Very attentive and courteous. Great service. Offered transportation from the dealership to my house and back to pick it up the car. Thank you Ana for your service More

by ghernando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana
Jul 21, 2023 -

BMW of El Paso responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

July 15, 2023

Always excellent service from beginning to end. Heidi always direct her self on a very professional way on everything she does. Extremely satisfied over all. More

by Victor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi and Luis from parts
Jul 19, 2023 -

BMW of El Paso responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

July 14, 2023

I always receive great customer service from everyone. I will definitely keep taking my vehicles over to them More

by adjuliette2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos, Sam, Carina
Jul 19, 2023 -

BMW of El Paso responded

Thank you for being our customer, we appreciate your kind words!

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