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BMW of El Paso

El Paso, TX

Overview
Reviews
4.6
503 Reviews
Call Dealership (915) 778-9381
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6318 Montana Ave

El Paso, TX

79925

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Showing 503 reviews

February 12, 2024

Best service I've had in a while. The service rep Karina was simply amazing and got my car in and out faster than I thought and she had a smile and great attitude the entire time. I w More

by Herbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karina herrera
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Feb 14, 2024 -

BMW of El Paso responded

Thank you for sharing your positive experience with Karina at our service department! We're delighted to hear that she provided amazing service, got your car in and out efficiently, and maintained a great attitude throughout. Customer satisfaction is our priority, and we appreciate your feedback. We value your business and look forward to serving you for your future maintenance needs!

February 12, 2024

Service advisor was nice even though i did something improvident to my BMW. She assisted me and did not charge too much. These kind of places are usually tenebrous but not this one. More

by Dan Lov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
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Feb 13, 2024 -

BMW of El Paso responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

February 10, 2024

Good job to Carlos the service Rep because he make sure my SUB was done on time. More

by joselerma64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Service Rep
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Feb 13, 2024 -

BMW of El Paso responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 29, 2024

Ana was awesome ! Help me getting my car fixed right away .. great service ! Definitely going back with her for any service More

by Marcos Lara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana Coburn
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Jan 31, 2024 -

BMW of El Paso responded

It's fantastic to hear that you had a great experience and that Ana provided awesome assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 29, 2024

Service was gooood and efficient they were friendly and helpful when I had a question More

by mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remembers
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Jan 30, 2024 -

BMW of El Paso responded

Thank you for the kind words Mike! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 28, 2024

Gets you right in for your appointment and customer service explained everything. A relaxing atmosphere while you wait More

by krebo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi
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Jan 30, 2024 -

BMW of El Paso responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 22, 2024

Heidi makes sure she explains what the work involves and keeps me informed of any changes. Team BMW SHONES. Thanks for keeping my X5 in top shape. More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi
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Jan 25, 2024 -

BMW of El Paso responded

Thank you Joe for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

January 21, 2024

Heidi provides excellent customer service and really makes the customer feel comfortable when having to pay for services at BMW of El Paso.. Bryce More

by Bryce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Withrow
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Jan 23, 2024 -

BMW of El Paso responded

Thank you Bryce for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

January 20, 2024

good treatment, very attentive, You explained my purchase very well, It's my second purchase here, I recommend my seller Oscar Bull More

by oscar1220asm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oscar bull
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Jan 23, 2024 -

BMW of El Paso responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 12, 2024

Received very prompt and courteous service By staff at BMW.. My vehicle was checked thoroughly and I was given updates throughout the process. Thank You! More

by aaguirre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
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Jan 16, 2024 -

BMW of El Paso responded

We are thrilled to hear that you had a prompt and courteous experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

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