BMW of El Paso

This dealership is friendly conveniently located always clean always helpful. They offer a great product and service. clean always helpful. They offer a great product and service. More

Took my car to replace battery and module gave back the car with cluster not working they said something went wrong at the moment of programing the module and want me to pay the cluster not full but that w car with cluster not working they said something went wrong at the moment of programing the module and want me to pay the cluster not full but that was something i did not mess up nor moved. When i took it in the cluster was fine working turning on now cluster is in no motion i do not know how mich gas i have if the car has any light on psi more than half the needed functions and important are disabled. More

I called to let them know they left rags in the radiator fan and said manager was going to call me and he never did and to think I was going to buy another car there but changed my mind fan and said manager was going to call me and he never did and to think I was going to buy another car there but changed my mind More

Going there for service was quick and efficient. All the issues were addressed and any concerns I had were answered All the issues were addressed and any concerns I had were answered More

They are Quick, professional, and courteous . They are on time. Staff is always friendly. Can't ask for more! They are on time. Staff is always friendly. Can't ask for more! More

Great job, very professional, friendly staff members making you feel very comfortable and genuinely part of their family. Waiting room very clean and comfortable along with restroom. Customer service de making you feel very comfortable and genuinely part of their family. Waiting room very clean and comfortable along with restroom. Customer service department very sensitive to your needs. Thank Heidi W. More

The dealership was very responsive to my needs. The staff was very attentive in getting the job done. The staff was very attentive in getting the job done. More

The service provided was pretty exceptional and the professionalism from service agent was well received. Thank you professionalism from service agent was well received. Thank you More

Customer service lacks professionalism and politeness. When issue arises they have me excuses vs resolution or recommendation. When issue arises they have me excuses vs resolution or recommendation. More

Great service and communication skills feel relaxed and confident from service and sales staff thanks confident from service and sales staff thanks More