BMW of Escondido

What a great dealership!! I happen to get a flat tire and had to have my car towed in. I had the most wonderful service manager! Michael D was incredibly nice, super professional and so helpful!! I couldn't had to have my car towed in. I had the most wonderful service manager! Michael D was incredibly nice, super professional and so helpful!! I couldn't ask for more! I usually buy my cars in downtown LA but I was so happy and impressed with the customer service and with Michael I'm thinking about switching dealerships. I highly recommend this awesome dealership!! More

Took my 320i in for some repairs and had an awsome experience. Harris was my service advisor. He did exactly as he said. I will use them for all of my service issues going forward. experience. Harris was my service advisor. He did exactly as he said. I will use them for all of my service issues going forward. More

Amazing experience, great people! We purchased a certified pre-owned X3 a couple of weeks ago, and we could not be more thrilled with our experience at BMW of Escondido. Pierre answer We purchased a certified pre-owned X3 a couple of weeks ago, and we could not be more thrilled with our experience at BMW of Escondido. Pierre answered my email quickly (I went through USAA Car Buying Service) and we went the same day, he had the vehicle ready to go, answered our questions, alleviated a few of our concerns, and he was a pleasure to work with. Same for Jeannie, the finance manager, she was a delight. We could tell that we were genuinely appreciated. Fast forward to a couple of weeks later, we returned to the service center to have some improvements done that we had purchased with the car, and Hector was not only helpful, he kept in communication with us and just had an awesome, happy attitude. It's really clear that BMW of Escondido runs like a family-owned business because they are a family-owned business, their employees were far and away the best we dealt with during our car buying search this month. They have earned our trust. More

BMW Escondido is filled with smiling faces. Our Service Rep Harris is always approachable and able to accommodate our needs for our X5. The Front Office and the Back Office are polite and receptive. Rep Harris is always approachable and able to accommodate our needs for our X5. The Front Office and the Back Office are polite and receptive. More

Harris, my service manager did a great job of communicating with me including their receiving my towed in car. Had the special battery installed, software update and wheel alignment. communicating with me including their receiving my towed in car. Had the special battery installed, software update and wheel alignment. More

As always, Mike Duplessis did a great job in the service department. He explained the problem, kept me updated and delivered my car on time. department. He explained the problem, kept me updated and delivered my car on time. More

Getting to the location was easy access , courteous staff, helpful with questions. I feel confident using them for my service needs. Mike, service rep. Was very knowledgeable. staff, helpful with questions. I feel confident using them for my service needs. Mike, service rep. Was very knowledgeable. More

Michael was forthright about what needed to be done, respected my explanations, and had the issue addressed. I am grateful for a job very professionally done! respected my explanations, and had the issue addressed. I am grateful for a job very professionally done! More

Pierre (BMW Sales) was very helpful! We had a great experience with the service he and his colleagues provided. I would definitely recommend BMW Escondido to friends. experience with the service he and his colleagues provided. I would definitely recommend BMW Escondido to friends. More

I can have an honest discussion regarding service on my car with Harris. Helps me with prioritizing service” must dos and “can wait”. Prompt and courteous. car with Harris. Helps me with prioritizing service” must dos and “can wait”. Prompt and courteous. More